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The Employee Advantage

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The Employee Advantage Synopsis

In an ever-shifting work landscape, leaders can no longer ignore their most overlooked stakeholders-their employees.

In The Employee Advantage, behavioural economist Stephan Meier explains why organizations must value their employees as much as-if not more than-their customers: those that pivot toward an employee-centric model will be more profitable, innovative, and appealing to top talent.

The good news? You don't need to start from scratch. The customer-centric tools that give you a competitive advantage can be repurposed to focus on employees.

Through case studies of Fortune 500 companies like Costco, DHL, and Best Buy as well as smaller organizations, you will learn:

* Why employees care about more than just money when it comes to their jobs-the same way customers care about more than just price

* What two mindset shifts are essential to becoming an employee-centric workplace

* How improving your employee experience will benefit your business and your bottom line

The future of work is human-centric. The companies that win in the marketplace will be those with the best employees. To get and stay ahead, businesses must embrace the employee advantage.

About This Edition

ISBN: 9781541703889
Publication date:
Author: Stephan Meier
Publisher: PublicAffairs an imprint of Little, Brown
Format: Hardback
Pagination: 288 pages
Genres: Organizational theory and behaviour
Management: leadership and motivation