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Books By Radka Newton, Jean Mutton, Michael Doherty - Author
Radka Newton
Radka's personal experience of being an international student contributed to her professional calling to ensure that as educators we create challenging yet attainable education environments. As a continuous improvement and service excellence scholar, she has grown a significant expertise in combining executive coaching, organisation change practice and service design. Radka is a Personal Chair in Management Education and Innovation and a co-founder of the Service Design in Education network.
Jean Mutton
Following a degree in Educational Research, Jean began a career in Higher Education academic administration where she managed many Registry and Faculty-based administration teams, covering the student journey from Admissions to Graduation. Since 2015, Jean has been working as a consultant across the sector, using human-centred design for process improvement to enhance the student and staff experience. Jean is a co-founder of the Service Design in Education netwo
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