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The Power to Predict: How Real Time Businesses Anticipate Customer Needs, Create Opportunities, and
Real-time business gives companies the ability to monitor and react to changes and address problems as they occur. But no matter how sophisticated their information-gathering and data mining systems are, they're still playing catch-up. In The Power to Predict, Ranadive forecasts the next step in achieving breakthrough business performance, a new approach he calls Predictive Business: the ability to anticipate business problems and opportunities and to act preemptively. Predictive Business allows companies to take real-time information, correlate it with historical patterns, and recognize events that hold tremendous profit potential. In an effort to stay ahead of the curve, a handful of companies have been quietly making the transition from reactive organizations to proactive, and are well-suited for a customer-centric business paradigm. Ranadive takes us inside a number of these companies-including Amazon, Pirelli, Harrah's, E. & J. Gallo, Wal-Mart, and 7-Eleven-to show how they are making that transition, and are able to anticipate customer needs and be ready satisfy them the minute they emerge; and be prepared for sudden events such as a power outage, spikes in demand for a product or service, logistic issues due to changing weather patterns, or evolving customer requirements.
Vivek Ranadive (Author), Chris Ryan, Steven Menasche (Narrator)
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Based on research by the Gallup Leadership Institute, a proven program for developing valuable leadership ability, both in yourself and in others Extensive research has identified specific traits that transform average individuals into authoritative, influential, and 'authentic' leaders. These authentic leaders learn from the mistakes and successes of themselves and others and build a positive strength initiative within their organizations. In The High Impact Leader, Gallup veterans Bruce Avolio and Fred Luthans show you what you can do to develop and leverage your own leadership strengths into positive, lasting improvement for both yourself and your organization. Their findings combined with examples of wellknown leaders in action--such as Howard Schultz, of Starbucks, and Microsoft's Bill Gates--provide guidelines for accelerating leadership development in any environment. Building on Gallup's innovative 'positive strengths' initiative, this results-driven book provides: Proven indicators for gauging personal progress toward authentic leadership Strategies for building a pool of leadership-ready individuals in any organization Proprietary Gallup poll data and innovative leadership-building tools
Bruce J. Avolio, Fred Luthans (Author), Chris Ryan (Narrator)
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God and the Evolving Universe: The Next Steps in Personal Evolution
Just a moment ago on the cosmic scale, a living creature began to wonder who it was, where it had come from, and where it might be going. Thousands of years of evolutionary progress have delivered the human species to this precise moment today when each act of individual improvement contributes to a new stage of evolution, a new kind of existence of earth. At a time when the need for spiritual connection and hope in the world is profound, God and the Evolving Universe portrays a new vision of human possibility. Our ordinary way of being in the world can suddenly blossom into the extraordinary. Daily awakenings, those brief glimpses of a higher intelligence, of a destiny that wants to be actualized in us, become the stuff of compelling shifts to a larger sense of self. Inner wakefulness will lead to discoveries about our untapped capacities for extraordinary life. God and the Evolving Universe describes a human species that is evolving by small and large steps toward epochal change. Global perspectives of evolutionary change paired with exercises that help readers develop their personal abilities create the foundation for transcendence to the next level of human potential.
James Redfield, Michael Murphy, Sylvia Timbers (Author), Chris Ryan (Narrator)
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The Show: The Inside Story of the Spectacular Los Angeles Lakers in the Words of Those Who Lived It
The first definitive oral history of the ever popular L.A. Lakers The L.A. Lakers have long been one of the NBA's most exciting teams. In The Show, critically acclaimed sportswriter Roland Lazenby brings the story of this charismatic team to life in an unprecedented oral history, featuring such legendary players as Wilt Chamberlain, Jerry West, Kareem Abdul- Jabbar, and Magic Johnson, along with current stars like Shaquille O'Neal and Kobe Bryant. Through in-depth interviews with players, coaches, and many other key figures, Lazenby follows the Lakers from their birthplace in 1946 Minneapolis to their eventual successes and failures in Los Angeles, using his flair for storytelling and eye for detail to show you exactly why the 14-time NBA champion Lakers are a celebrated favorite for sports fans all over America.
Roland Lazenby (Author), Chris Ryan (Narrator)
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The Art and Discipline of Strategic Leadership
'The strategy process Mike Freedman so ably discusses has been put to work at La-Z-Boy. You will come away from The Art and Discipline of Strategic Leadership better equipped to not only think more incisively about future competitive advantage, but your organization will have greater strategic focus at every level, beginning with the top management team.'--Gerald L. Kiser, President & Chief Executive Officer, La-Z-Boy Incorporated A powerful new approach to strategy setting from a worldwide leader in strategic thinking Written by a leading consultant at Kepner-Tregoe, one of the world's most respected strategy consulting groups, The Art and Discipline of Strategic Leadership goes far beyond most other strategy books to offer business strategists an integrated five-phase model for setting and implementing strategy. Proven effective at a diverse range of organizations worldwide, the model provides executives with a powerful framework for assessing and tweaking current strategy, or charting a bold new strategic course. Encompassing all the critical phases of the strategic process, The Art and Discipline of Strategic Leadership shows readers how to: Gather and analyze strategic intelligence Craft a strategy Develop an implementation plan Take action Monitor progress and more Throughout, key points are illustrated with case examples from a diverse range of organizations, including Hallmark, Hong Kong and China Gas, Lockheed Martin, Savoy Hotel Group, and others.
Mike Freedman (Author), Chris Ryan (Narrator)
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FROM THE BESTSELLING AUTHOR OF SOLUTION SELLING The program that is revolutionizing highend selling, by showing companies how to 'clone' their top sales performers CEOs would pay anything to replicate their best salespeople; CustomerCentric SellingTM explains instead how to replicate their skills. It details a repeatable, scalable, and transferable sales process that formats the questions that superior salespeople ask, and then uses the results to influence and enhance the words and behaviors of their colleagues. CustomerCentric SellingTM shows salespersons how to differentiate themselves and their offerings by appealing to customer needs, steering away from making one-way presentations and toward having meaningful and goal-oriented conversations. Currently offered in workshops and seminars around the world, its program provides step-by-step directions to help sales professionals: Transform sales calls into interactive conversations Position their offerings in relation to buyer needs Facilitate a more consistent customer experience Achieve shorter sales cycles Integrate sales and marketing into a cooperative, cross-functional team CustomerCentric SellingTM details a trademarked sales process that incorporates dozens of elements, skills, and sequences into a coherent and proven methodology. By teaching a specific yet innovative model for selling big ticket, often-intangible products and services, it shows sales professionals and executives how to make the seller-buyer relationship far less adversarial, and take selling to a higher level.
John R. Holland, Michael T. Bosworth (Author), Chris Ryan (Narrator)
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Sound, sensible advice from a hero to frustrated investors everywhere William Bernstein's The Four Pillars of Investing gives investors the tools they need to construct top-returning portfolios--without the help of a financial adviser. In a relaxed, nonthreatening style, Dr. Bernstein provides a distinctive blend of market history, investing theory, and behavioral finance, one designed to help every investor become more self-sufficient and make better-informed investment decisions. The 4 Pillars of Investing explains how any investor can build a solid foundation for investing by focusing on four essential lessons, each building upon the other. Containing all of the tools needed to achieve investing success, without the help of a financial advisor, it presents: Practical investing advice based on fascinating history lessons from the market Exercises to determine risk tolerance as an investor An easy-to-understand explanation of risk and reward in the capital markets
William J. Bernstein (Author), Chris Ryan (Narrator)
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How To Make Money In Stocks, Third Edition: A Winning System in Good Times or Bad, 3rd Edition
THE BUSINESSWEEK, USA TODAY, AND WALL STREET JOURNAL BUSINESS BESTSELLER! The bestselling guide to buying stocks, from the founder of Investor's Business Dailynow completely revised and updated When it was first published, How to Make Money in Stocks hit the investing world like a jolt, providing readers with the first in-depth explanation of William J. O'Neil's innovative CAN SLIM investing method. Five years later, O'Neil, founder for the industry icon Investor's Business Daily, revised his classic text and provided readers with a newer glimpse on how the average investor can make money in the equities market. This third edition of How to Make Money in Stocks has been revised and updated with new chapters designed to help investors increase their performance. New discussions include: Greater clarification of the key CAN SLIM investment strategy Expanded analysis of the general market from the top of year 2000 to the market bottom of 2001 New models of the greatest stock market winners that provide more basis for the ongoing effectiveness and superior performance of the CAN SLIM strategy Fresh stock charts featured in two colors for easier analysis of trends And an invaluable guide on how to maximize both Investor's Business Daily and www.investors.com to find winning stocks Like his international bestselling 24 Essential Lessons for Investment Success, which stayed on international business bestseller lists for close to 6 months in 2000, How to Make Money in Stocks is the best reference for the individual investor in how to stay afloat and ahead in the rocky and volatile equities markets of the 21st century.
William J. O'neil (Author), Chris Ryan (Narrator)
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The Leadership Secrets of Colin Powell
The Wall Street Journal, BusinessWeek, New York Times, and USA Today Business Bestseller! WORDS, WISDOM, AND INSIGHTS FROM ONE OF AMERICA'S MOST COMMANDING FIGURES Inspiration from the man who went from humble beginnings in Harlem to the office of Secretary of State Colin Powell is the classic American success story. Born in Harlem to immigrant parents, Powell rose through the ranks of the U.S. military to become chairman of the Joint Chiefs of Staff, and a soft-spoken, steel-willed Desert Storm hero. Always seemingly one step ahead of both allies and competitors, he quickly became one of America's most trusted and beloved public icons, acknowledged for his courage, his compassion, and his ability to forge victory under the most trying circumstances. The Leadership Secrets of Colin Powell recounts Powell's core beliefs on leadership, negotiation, self-knowledge, and more. Based on an article written by Oren Harari after Harari met Powell and heard him speak, an article so compelling that it became the subject of a front-page feature in the Wall Street Journal, this leadership primer reveals the secrets and insights that made Colin Powell the success he is today. Short, snappy, and packed with Powell's depth and spirit, it will help readers inspire anyone to achieve extraordinary performance. COLIN POWELL ON:COMMUNICATION'The day soldiers stop bringing you their problems is the day you have stopped leading them.' LEADERSHIP'Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand.' RESPONSIBILITY'Being responsible sometimes means pissing people off.'
Oren Harari (Author), Chris Ryan (Narrator)
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Ford Tough: Bill Ford and the Battle to Rebuild America's Automaker
An inside look at the company that defined American industry and the man who runs it Ford Tough is the contemporary story of a company fighting to position itself in a new era of business, with the founder's visionary great-grandson as the leader of the new Ford Motor Company. Bill Ford Jr. is the first Ford family member to run the company since 1979. A self-professed environmentalist and by all accounts a 'nice guy,' he might not seem the most obvious choice for a hard-nosed corporate leader. But his vision of the company's future, his genuine care for his employees, his well-timed toughness, and his obvious concern for the long-term well-being of Ford Motor Company have proven to be essential characteristics for the leader of America's most famous brand. Ford watched the company decline beginning in 1999 as then-CEO Jacques Nasser tried to remake the automaker into a new economy business. When the plan did not work, Ford stepped in to rebuild the automaker and restore faith from employees, consumers, and dealers. He guided Ford Motor Company through its troubled times and a successful centennial celebration. With its massive size and a troubled economy, leading Ford Motor Company into the twenty-first century will be no easy task. Ford Tough looks at the modern rebuilding and the future of a company that defines American know-how and American culture. David Magee (Lookout Mountain, Tennessee) is a former newspaper editor and columnist, as well as an automotive expert who has been featured on National Public Radio, Bloomberg TV, and the Discover Channel, among other news and media outlets. He has written for the Associated Press, the Clarion-Ledger (Jackson, MS), and the Oxford Eagle (Oxford, MS), and is also the author of Turnaround: How Carlos Ghosn Rescued Nissan.
David Magee (Author), Chris Ryan (Narrator)
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The Master Swing Trader: Tools and Techniques to Profit from Outstanding Short-Term Trading Opportun
Swing trading is gaining popularity as a powerful method to increase returns-and potentially lower risks-by profiting from short-term price moves. The Master Swing Trader explains how traders can use technical analysis, charting, and market sentiment to make trades that hold through price fluctuations and noise with wider stops. This complete, practical guide to making profitable short-term trades-based on the author's popular "Mastering the Trade" online course-uses dozens of charts and graphs to illustrate proven swing trading concepts and strategies. Experienced day, position, and online traders will benefit immediately from: - The 7 Bells - unique tools to uncover promising short-term prospects - Techniques to profit from low-risk short sales - The 4 repeating cycles for perfectly timed trades
Alan S. Farley (Author), Chris Ryan (Narrator)
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The buzz about The ebay Phenomenon 'David Bunnell's portrayal of eBay paints a picture of one of the most daring, fanatically innovative, customer-centric companies on the planet. It demonstrates how a small, driven group of people can listen to customers and reinvent the world-inspiring!' —David Siegel, author, Futurize Your Enterprise 'Read The eBay Phenomenon if you want the inside account of how this innovative company became one of the decade's greatest business success stories. Regardless of what business you're in, David Bunnell's exciting chronicle offers valuable lessons and a riveting narrative.' —Eric Nee, Senior Writer, Fortune
David Bunnell (Author), Chris Ryan (Narrator)
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