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Cómo tratar con gente difícil (Dealing with Difficult People)
El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer frme frente a determinados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas
Amy Gallo, Harvard Business Review, Holly Weeks, Mark Gerzon, Tony Schwartz (Author), Bobby Sánchez (Narrator)
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HBR's 10 Must Reads on Mental Toughness
Come back from every setback a stronger and better leader We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you build your emotional strength and resilience-and to achieve high performance. This book will inspire you to: thrive on pressure like an Olympic athlete; manage and overcome negative emotions by acknowledging them; plan short-term goals to achieve long-term aspirations; surround yourself with the people who will push you the hardest; use challenges to become a better leader; use creativity to move past trauma; and understand the tools your mind uses to recover from setbacks.
Harvard Business Review, Martin E.P. Seligman, Robert J. Thomas, Tony Schwartz, Warren G. Bennis (Author), Emily Durante, Tim Paige (Narrator)
Audiobook
Dieses Buch machte Donald Trump zur Marke in den USA. Es zeigt ihn in Aktion - im Business, im Alltag, mit seinen Freunden, seinen Geschäftspartnern, seiner Familie - und versammelt seine elf goldenen Erfolgsregeln, destilliert aus seinen besten 'Deals'. Und auch im Jahr 2017 ist 'Trump: The Art of the Deal' noch brandaktuell: Politische Kommentatoren zitieren es regelmäßig, wenn es um die Interpretation von Trumps Politik und Politikstil geht. Die Leser bekommen damit den Schlüssel dazu, wie der Präsident die Dinge anpackt - 'Dealmaking' mit dem Ziel, das beste Ergebnis herauszuholen, sowohl auf dem geschäftlichen als auch auf dem politischen Parkett.
Donald J. Trump, Tony Schwartz (Author), Christopher Bremer (Narrator)
Audiobook
President-elect Donald J. Trump lays out his professional and personal worldview in this classic work—a firsthand account of the rise of America’s foremost deal-maker. “I like thinking big. I always have. To me it’s very simple: If you’re going to be thinking anyway, you might as well think big.”—Donald J. Trump Here is Trump in action—how he runs his organization and how he runs his life—as he meets the people he needs to meet, chats with family and friends, clashes with enemies, and challenges conventional thinking. But even a maverick plays by rules, and Trump has formulated time-tested guidelines for success. He isolates the common elements in his greatest accomplishments; he shatters myths; he names names, spells out the zeros, and fully reveals the deal-maker’s art. And throughout, Trump talks—really talks—about how he does it. Trump: The Art of the Deal is an unguarded look at the mind of a brilliant entrepreneur—the ultimate read for anyone interested in the man behind the spotlight. Praise for Trump: The Art of the Deal “Trump makes one believe for a moment in the American dream again.”—The New York Times “Donald Trump is a deal maker. He is a deal maker the way lions are carnivores and water is wet.”—Chicago Tribune “Fascinating . . . wholly absorbing . . . conveys Trump’s larger-than-life demeanor so vibrantly that the reader’s attention is instantly and fully claimed.”—Boston Herald “A chatty, generous, chutzpa-filled autobiography.”—New York Post
Donald J. Trump, Tony Schwartz (Author), Donald J. Trump, Kaleo Griffith, Tony Schwartz (Narrator)
Audiobook
The Way We're Working Isn't Working: The Four Forgotten Needs That Energize Great Performance
The Way We're Working Isn't Working is one of those rare books with the power to profoundly transform the way we work and live. Demand is exceeding our capacity. The ethic of "more, bigger, faster" exacts a series of silent but pernicious costs at work, undermining our energy, focus, creativity, and passion. Nearly 75 percent of employees around the world feel disengaged at work every day. The Way We're Working Isn't Working offers a groundbreaking approach to reenergizing our lives so we're both more satisfied and more productive-on the job and off. By integrating multidisciplinary findings from the science of high performance, Tony Schwartz, coauthor of the #1 bestselling The Power of Full Engagement, makes a persuasive case that we're neglecting the four core needs that energize great performance: sustainability (physical); security (emotional); self-expression (mental); and significance (spiritual). Rather than running like computers at high speeds for long periods, we're at our best when we pulse rhythmically between expending and regularly renewing energy across each of our four needs. Organizations undermine sustainable high performance by forever seeking to get more out of their people. Instead they should seek systematically to meet their four core needs so they're freed, fueled, and inspired to bring the best of themselves to work every day. Drawing on extensive work with an extra-ordinary range of organizations, among them Google, Ford, Sony, Ernst & Young, Shell, IBM, the Los Angeles Police Department, and the Cleveland Clinic, Schwartz creates a road map for a new way of working. At the individual level, he explains how we can build specific rituals into our daily schedules to balance intense effort with regular renewal; offset emotionally draining experiences with practices that fuel resilience; move between a narrow focus on urgent demands and more strategic, creative thinking; and balance a short-term focus on immediate results with a values-driven commitment to serving the greater good. At the organizational level, he outlines new policies, practices, and cultural messages that Schwartz's client companies have adopted. The Way We're Working Isn't Working offers individuals, leaders, and organizations a highly practical, proven set of strategies to better manage the relentlessly rising demands we all face in an increasingly complex world.
Jean Gomes, Tony Schwartz (Author), Tony Schwartz (Narrator)
Audiobook
The challenge of a fully engaged life has never been greater. We live in digital time. Our rhythms are rushed, rapid fire and relentless, our days carved up into bits and bytes. The new technologies make it possible to stay connected around the clock but often leave us feeling oddly disconnected--from ourselves, from those we care about most, and from the values we most cherish. We're wired up but we're melting down. Full engagement is ultimately an energy challenge. Human beings are complex energy systems and four separate forms of energy pulse through each of us all of the time: physical, emotional, mental and spiritual. To thrive, we must skillfully recruit all four of these energies in the service of a specific mission. Subtract any one from the equation and the capacity to sustain high performance is compromised, much the way an engine sputters when isn't firing on all cylinders. To be fully engaged, on or off the job, means to be physically energized, emotionally engaged, mentally focused and spiritually vested. According to data collected by the Gallup Organization prior to September 11, 2001, only 26 per cent of the American workforce are engaged in their work. An astonishing 55 per cent of workers are not engaged, while 19 per cent are actively disengaged. Worse yet, the longer that employees stay with an organization, the less engaged they become. The Power of Full Engagement draws on 30 years of research and experience in working with thousands of world class athletes, FBI Hostage Rescue teams, emergency service workers and corporate executives who are called upon to sustain high performance in the face of high pressure and continuous demand. The Power of Full Engagement is a call to arms. To individuals, our message is that your energy is your most precious asset. To achieve full ignition, you must learn to manage it skillfully. To executives and managers, our message is that the people who work for you are your most precious asset. To maximize their engagement, you must learn to treat them as a whole, assuring that they regularly renew the multidimensional energy they need to consistently perform at their best.
Jim Loehr, Tony Schwartz (Author), Jim Loehr, Tony Schwartz (Narrator)
Audiobook
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