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Dealing With People You Can't Stand, 4th Edition: How to Bring Out the Best in People at Their Worst
Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand-not fewer-and, too often, if we aren't yelling at each other, we've just quit talking altogether. The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time. You'll learn how to get along and get things done when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Brand-new chapters cover: narcissism, polarization, remote work, meetings, video communication, social media communication, and communicating with relatives. Whether you're dealing with a manager who won't let you get a word in edgewise in a virtual or hybrid meeting, a coworker who holds beliefs you find extreme, a family member who doesn't respect your boundaries, or trolls on social media, Dealing with People You Can't Stand provides the tools for bringing out the best in people at their worst.
Rick Brinkman, Rick Kirschner (Author), Walter Dixon (Narrator)
Audiobook
Cómo tratar con gente complicada: Saca lo mejor de los demás en sus peores momentos
El bestseller que ha ayudado a miles de personas a lidiar de forma adecuada con distintos tipos de personas conflictivas y situaciones difíciles. Cómo tratar con gente complicada te brinda una serie de estrategias y herramientas emocionales y de comportamiento para mejorar tus relaciones interpersonales. Descubre las características de los diferentes psicotipos (tipos de personalidad) para llevarte bien cuando tratas con personas que tienen la misteriosa habilidad de sabotear, descarrilar e interferir con tus planes, necesidades y deseos. Aprenderás cómo: - Usar técnicas de escucha sofisticadas para abrir las puertas a las mentes, corazones y necesidades más profundas de las personas. - Aplicar habilidades de 'ponte al mando' que convierten el conflicto en cooperación al reducir las diferencias entre las personas. - Transformar el comportamiento destructivo delTanque, el Francotirador, el Sabelotodo, el Quejumbroso, el Mártir, el Entrometido y otros tipos de personas difíciles. Ya sea que estés tratando con un compañero de trabajo que intenta atribuirse el mérito de tu proyecto, un familiar que no conoce límites personales o un desconocido que habla muy alto por teléfono en el transporte público, este libro te brindará las herramientas para sacar lo mejor de las personas en su peor momento.
Rick Brinkman, Rick Kirschner (Author), Adrián González (Narrator)
Audiobook
Dealing with Meetings You Can't Stand: Meet Less and Do More
The proven process for making the most of every business meeting-from the coauthor of the international bestseller Dealing with People You Can't Stand From Dr. Rick Brinkman, one of the bestselling masterminds who made Dealing with People You Can't Stand a little less painful-and a lot more productive-comes the much-needed cure for that time-wasting, headache-inducing, soul-sucking plague known as meetings. This proven step-by-step method addresses the most common problems that derail a meeting: preparation, people, process, and time. Dr. Brinkman provides key insights into the human behaviors that lead to unsuccessful meetings, along with psychologically-based tactics for addressing them. You will learn how to: * get rid of unnecessary meetings * start and end on time * develop and execute an effective agenda * address disruptive and problem behaviors * balance participation so assertive people don't dominate and passive people say what they really think * eliminate tangents and maintain focus * ensure effective follow-up This practical and easily implementable process applies to in-person as well as virtual meetings of any size. Filled with helpful checklists and change-making strategies, Dealing with Meetings You Can't Stand will turn the most boring conference room into a fast-moving model of efficiency, energy, and enthusiasm. You need not suffer in a meeting ever again.
Rick Brinkman (Author), Fred Filbrich (Narrator)
Audiobook
Dealing with People You Can't Stand, Revised and Expanded Third Edition: How to Bring Out the Best i
The classic guide to bringing out the best in people at their worst-updated with even more can't-standable people! Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global bestseller to help you wring positive results from even the most twisted interactions you're likely to experience today. Learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to: Use sophisticated listening techniques to unlock the doors to people' s minds, hearts, and deepest needs Apply "take-charge" skills that turn conflict into cooperation by reducing the differences between people Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people Whether you're dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell phone talker on line at the grocery store, Dealing with People You Can't Stand gives you the tools for bringing out the best in people at their worst.
Rick Brinkman, Rick Kirschner (Author), Marlin May (Narrator)
Audiobook
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