As our workplaces become increasingly global and diverse, being a culturally intelligent leader isn't just a bonus-it's essential.
Whether you're negotiating a contract with a supplier on the other side of the world, managing an increasingly diverse workforce, or expanding your business across borders, developing and applying cultural intelligence, or CQ, this classic resource provides you with the adaptability you need to motivate, negotiate, and accomplish results with anyone, anywhere.
Having done consulting and research with leaders in more than 100 countries, David Livermore, founder of the Cultural Intelligence Center and professor at Boston University, has detailed the four CQ skills that are proven to maximize your leadership success in today's diverse, global business environment:
- Drive-build your motivation and confidence to address cultural dilemmas
- Knowledge-learn how to read any cultural situation
- Strategy-create an inclusive, agile plan that accounts for diverse stakeholders
- Action-adapt your leadership style without compromising effectiveness
Featuring the latest research, case studies, and new chapters on how to lead culturally intelligent organizations and teams, this new edition of Leading with Cultural Intelligence with help you thrive in any leadership environment-whether it's across the world or in your own backyard.
Today's board rooms, think tanks, and staff lounges are more diverse than ever before. These cultural differences can either lead to gridlock among stubborn, single-minded thinkers or they can catalyze innovation and growth among an expansive team of creative, distinctive individuals.
Diverse teams are far more creative than homogenous teams--but only when they are managed effectively. Driven by Difference identifies the management practices necessary to minimize conflict while maximizing the informational diversity found in varied values and experiences.
Drawing on the cultural intelligence, or CQ, of diversity success stories from Google, Alibaba, Novartis, and other groundbreaking companies, this must-have resource teaches managers of diverse groups how to:
- Create an optimal environment
- Consider the various audiences when selecting and selling an idea
- Design and test for different users
- Fuse differing perspectives
- Align goals and expectations
New perspectives and talents have joined your company's ranks in recent years. Are you seeing the increased innovation and success that should be resulting from such diversity?
In a world of increasing polarization, Digital, Diverse & Divided shows us how to use cultural intelligence to bridge our divides and authentically connect with those around us.
The divides between us seem to keep growing no matter the issue-politics, race relations, religion, and the list goes on. Tackling polarization isn't easy, but this book gives us tools to bridge our divides without forcing everyone to conform to the same thinking and behavior.
Cultural intelligence, a scientific model originally designed for working with people from different cultures, is ideally suited to bridge our polarizing differences. In Digital, Diverse & Divided, David Livermore, the leading expert on cultural intelligence, teaches us how to use the method he has taught global executives and foreign diplomats to navigate difficult conversations with anyone.
Livermore uses his renowned work in cultural intelligence to address everyday challenges such as these:
How should I respond to a racist comment?
What should I do when someone is completely closed to a different perspective?
How can I persuade polarized groups to move beyond agree to disagree?
How do I handle the emotional fatigue that comes with polarizing conversations and relationships?
Digital, Diverse & Divided combines groundbreaking research, riveting stories, and practical strategies that are proven to build a more culturally intelligent world for all of us.
Today's workforce is more diverse than ever before. But despite new perspectives and talents, the promise of increased innovation rarely materializes. Why are so few businesses seeing results? Studies show that diverse teams are more creative than homogenous ones - but only when they are managed effectively. The secret is to minimize conflict while maximizing the informational diversity found in varied values and experiences. To do this, both leaders and team members need a high level of cultural intelligence, or CQ. Drawing on success stories from Google, Alibaba, Novartis, and other groundbreaking companies, "Driven by Difference" identifies the management practices necessary to guide multicultural teams to innovation, including how to:
-Create an optimal environment
-Build trust
-Fuse differing perpectives
-Align goals and expectations
-Generate fresh ideas
-Consider the various audiences when selecting and selling an idea
-Design and test for different users
Cultural differences can lead to gridlock, or they can catalyze innovation and growth. This research-based plan turns diversity's potential into economic reality.
Business today is global - and success requires a new set of skills. But not to worry, whether you're negotiating with vendors in Asia, exploring potential markets in Africa, or leading a diverse team at home, you don't have to master the nuances of every culture you encounter. With Cultural Intelligence, or CQ, you can lead effectively in any context. Featuring fresh research, case studies, and statistics on the ROI of improving your CQ, this new edition of Leading with Cultural Intelligence details a powerful, four-step model for becoming more adept at managing across cultures: drive - boost your motivation for and confidence in interacting with other cultures; knowledge - understand the relevance of differences in religion, values, norms, and languages; strategy - plan ahead for unfamiliar cultural settings, but remain flexible if actual experience differs from expectations; and action - successfully adapt your behavior to each situation. With Leading with Cultural Intelligence as your guide, you'll be able to thrive in any business environment - whether it's across the world or in your own backyard.
While 'missions' used to be the territory of experts and missionary professionals, globalization has made the issues and needs of our world accessible to average Americans. Many American Christians feel overwhelmed by the scope of the brokenness in the world and conclude all they can do is go on with their lives. Others respond by giving and praying, and still others want to do more. What Can I Do shows that global mission is something we all can be part of in tangible ways. And while that might include going on a short term mission trip or providing financial support, there are many more ongoing and holistic forms of engagement. This book helps readers see that the roles they already have---business leader, scientist, teacher, student, parent, or neighbor---can provide ways to engage in global mission. Mission is what we were created to do. It includes evangelistically calling people to follow Jesus wherever we go, whatever we do. But it's more than that. This book will help us explore the way our ordinary, everyday tasks of work and life can be part of God's mission to heal a broken world.
