Audiobooks by Cornelia Gamlem

The Decisive Manager: Get Results, Build Morale, and Be the Boss Your People Deserve

People issues. They seemingly arise out of nowhere and just don't go away. It's critical that managers handle them right. As a manager, you need to know so many things about managing people, but you don't even know what to ask! The Decisive Manager can help. With examples of typical situations that managers encounter and advice on how to handle them, it's an easy-to-use guide for people managers and has information on hiring to firing, and everything in between. You'll find information on: finding and hiring the best talent; creating a positive employee experience; paying and rewarding employees; helping employees grow and develop; understanding policies and practices; ensuring graceful endings; and the important issues surrounding remote and hybrid work. Concerned about navigating the changing workplace and avoiding legal pitfalls? There are questions and essential answers about these issues, too. Managing people correctly is critical to every manager's success. The Decisive Manager will help with those unexpected challenges that arise too often. This is a must-listen for all who lead.

Barbara Mitchell, Cornelia Gamlem (Author), Linda Jones (Narrator)

Audiobook

The Big Book of HR, 10th Anniversary Edition

The ultimate guide to human resources challenges, issues, emerging trends, and best practices by two of the most seasoned and respected HR professionals. Every leader will agree that managing people is challenging and growing more complex. Since The Big Book of HR was first published, dramatic changes have taken place in the workplace and the workforce. This tenth anniversary edition incorporates discussions and reflections on these changes which are useful for any business owner, manager, or HR professional. The Big Book of HR, 10th Anniversary Edition includes up-to-date information about: flexibility and work; diversity, equity, and inclusion; respectful workplaces and harassment prevention; technology for today's digital workplaces; pay equity and its effect on transparency in compensation; benefits that meet the needs of a multigenerational workforce; and microlearning and employee development strategy. Get the most from your organization's talent-from strategic HR-related issues to the smallest tactical details. And, of course, there's information on remaining legally compliant, including state and local laws addressing societal changes.

Barbara Mitchell, Cornelia Gamlem (Author), Randye Kaye (Narrator)

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The Manager's Answer Book: Powerful Tools to Build Trust and Teams, Maximize Your Impact and Influen

Congratulations, you're a manager! Of course you have expertise in the field you're managing, but what about everything else? There's so much more to know! Whether you're a new or seasoned manager, your responsibilities can become overwhelming at times. There are days and new situations that will leave you feeling vulnerable. You don't know where to start or even what to ask! The Manager's Answer Book can help. In question-and-answer format, this easy-to-use guide provides information on many aspects of managing. You will learn about: - Getting started: moving from peer to manager, setting goals, managing projects, resources, and much more. - Developing your management skills: communicating, delegating, motivating, and facilitating. - Building and managing your team: hiring, firing, and everything in between. - Creating your personal brand: building credibility for yourself, your team, and your department. - Managing up, down, and around: working with people and functions in your organization. - Potential land mines: conflict, change, and risk. - Legal pitfalls: navigating the miasma of laws and regulations.

Barbara Mitchell, Cornelia Gamlem (Author), Marguerite Gavin (Narrator)

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The Conflict Resolution Phrase Book: 2,000+ Phrases For Any HR Professional, Manager, Business Owner

The Conflict Resolution Phrase Book is a great resource that everyone should have, to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a difficult conversation. How to find and craft language to start a conversation. The right words for you to positively influence the situation.

Barbara Mitchell, Cornelia Gamlem (Author), Karen Saltus (Narrator)

Audiobook

The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader,

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity. Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essential Workplace Conflict Handbook will help employees, managers at all levels, and business owners answer the following important questions: What's changing in the workplace and the workforce today? Are the right issues being addressed? How can we create more options to solve conflicts? What's my conflict style, and why is it important? How should I set and manage expectations? What happens when disruptive behavior gets out of control? Positive interactions are critical to successful workplaces. This vital new title gives you the confidence you need to communicate effectively, as well as a clear understanding of your individual responsibility, no matter your title or role. It also gives the organization a plan for what it can do to foster a tension-free workplace. ***Please contact member services for additional documents***

Barbara Mitchell, Cornelia Gamlem (Author), Karen Saltus (Narrator)

Audiobook