Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. E-Service Intelligence integrates intelligent techniques into e-service systems for realizing intelligent internet information searching, presentation, provision, recommendation, online system design, implementation, and assessment to internet users. This book offers a thorough introduction and systematic overview of the new field and covers the state-of-the-art of the research and development in E-Service Intelligence ranging from e-services and/or intelligent techniques to web information presentation, search, and mining, to personalization, privacy, and trust in e-services, to e-service evaluation, optimization and knowledge discovery, and to intelligent e-service system developments.
| ISBN: | 9783642072017 |
| Publication date: | 30th November 2010 |
| Author: | Jie Lu, Da Ruan, Guangquan Zhang |
| Publisher: | Springer an imprint of Springer Berlin Heidelberg |
| Format: | Paperback |
| Pagination: | 711 pages |
| Series: | Studies in Computational Intelligence |
| Genres: |
Maths for engineers E-commerce: business aspects Business mathematics and systems Computer applications in the social and behavioural sciences Artificial intelligence Business applications Applied computing |