This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners.
ISBN: | 9783319583068 |
Publication date: | 29th August 2017 |
Author: | Jan vom Brocke, Jan Mendling |
Publisher: | Springer an imprint of Springer International Publishing |
Format: | Hardback |
Pagination: | 610 pages |
Series: | Management for Professionals |
Genres: |
Business mathematics and systems Sociology: work and labour Organizational theory and behaviour Applied computing |