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Research Anthology on Strategies for Using Social Media as a Service and Tool in Business

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Research Anthology on Strategies for Using Social Media as a Service and Tool in Business Synopsis

Social media has become an integral part of society as social networking has become a main form of communication and human interaction. To stay relevant, businesses have adopted social media tactics to interact with consumers, conduct business, and remain competitive. Social technologies have reached a vital point in the business world, being essential in strategic decision-making processes, building relationships with consumers, marketing and branding efforts, and other important areas. While social media continues to gain importance in modern society, it is essential to determine how it functions in contemporary business.

The Research Anthology on Strategies for Using Social Media as a Service and Tool in Business provides updated information on how businesses are strategically using social media and explores the role of social media in keeping businesses competitive in the global economy. The chapters will discuss how social tools work, what services businesses are utilizing, both the benefits and challenges to how social media is changing the modern business atmosphere, and more.

This book is essential for researchers, instructors, social media managers, business managers, students, executives, practitioners, industry professionals, social media analysts, and all audiences interested in how social media is being used in modern businesses as both a service and integral tool.

About This Edition

ISBN: 9781799890201
Publication date: 31st May 2021
Author: Information Resources Management Association
Publisher: IGI Global
Format: Hardback
Genres: Customer services
Social media / social networking
Organizational theory and behaviour
Computer networking and communications