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Internal Marketing

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Internal Marketing Synopsis

Establishing, developing, or promoting a brand or product in a market stems from aligning of divisions within an organization, with the perspective of providing value to customers – an idea which is known as internal marketing. Unlike external marketing, internal marketing ensures that organizational divisions are aligned in the marketing strategies, so that the resultant external marketing is effective and not impeded by internal shortcomings. This book provides a comprehensive review of internal marketing research and illustrates the role of internal marketing in enhancing the capabilities of a company’s internal resources. Putting forward a guiding principle for business practices by considering such questions from a multilateral perspective, this book is a must-read for practitioners and academics alike.

About This Edition

ISBN: 9781138651104
Publication date: 7th April 2017
Author: Tatsuya Kimura
Publisher: Routledge an imprint of Taylor & Francis Ltd
Format: Hardback
Pagination: 242 pages
Series: Routledge Frontiers of Business Management
Genres: Economics
Sales and marketing
Sales and marketing management
Personnel and human resources management