Human-centred design presents a practical approach to use human-centred design concepts to help create, deliver and support IT services. Full of examples, illustrations, stories, definitions and experiences, the author shows the importance of user-experience and presents a double-diamond model as a structure to design value streams.
| ISBN: | 9780117093935 |
| Publication date: | 17th November 2022 |
| Author: | Katrina MacDermid |
| Publisher: | The Stationery Office Ltd |
| Format: | Ebook (Epub) |