Use your next three-day weekend to develop valuable Lean Six Sigma skills With the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don’t need to be a Black Belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma. Sheila Shaffie and Shahbaz Shahbazi, leading Six Sigma experts and trainers, put you on the fast track to Lean Six Sigma expertise. Featuring a detailed overview of Lean and Six Sigma methodologies and case studies that demonstrate how to incorporate these principles, this guide will teach you how to: Deliver consistent customer serviceReduce operational cost and riskBuild and sustain a culture of continuous improvement Complete with exercises, self-tests, and an online final exam, The McGraw-Hill 36-Hour Course: Lean Six Sigma lets you energize your organization with the power of today’s biggest breakthrough in business process improvement.
| ISBN: | 9780071743853 |
| Publication date: | 16th June 2012 |
| Author: | Sheila Shaffie, Shahbaz Shahbazi |
| Publisher: | McGraw-Hill Professional an imprint of McGraw-Hill Education - Europe |
| Format: | Paperback |
| Pagination: | 240 pages |
| Series: | McGraw-Hill 36-Hour Courses |
| Genres: |
Quality Assurance (QA) and Total Quality Management (TQM) |