Books By Shaun West, Paolo Gaiardelli, Nicola Saccani - Author

Shaun West is Professor of Product-Service System Innovation at the Lucerne University of Applied Sciences and Arts (Switzerland). A Ph.D. from Imperial College in London, Prof. West worked for over 25 years in several industrial service businesses such as AEA Technology, National Power, GE Energy Services, and Sulzer. His research focuses on supporting industrial firms to develop and deliver new services and service-friendly business models. He is a member of the of the Swiss Alliance of Data-Intensives Services, and is on the advisory board for the ASAP Service Management Forum, an Italian industry-academic initiative that aims to promote service management's culture and excellence through research projects, practice, education, and technological transfer.  Paolo Gaiardelli is an Associate Professor at the Department of Management, Information and Production Engineering of the University of Bergamo (Italy). His teaching and research mainly focus on Production and ServiceManagement, with a specific interest