Mahmoud Moussa, Ph.D., is a lecturer/ coordinator at the College of Business, Government and Law at Flinders University, Adelaide, South Australia. He is a member of the editorial board at Emerald Emerging Markets Case Studies ( EEMCS ) Journal, Emerald Group Publishing. He has been teaching Business and Management courses for the undergraduate and postgraduate students in Thailand and Australia for the last 15 years. He has conducted research and published extensively on human computer interaction, attitudes and perceptions of interactions within organisations, cross- cultural management, HRD and HRM. His current research interest involves innovation in Australian public sector organisations. Leonie Newnham, PhD, is a Senior Lecturer at the Business and Hospitality Vertical, Torrens University, Australia. She has many years of experience in tertiary education including academia and education and training having worked part time in this field while employed as a manager in the Victorian Public Service. Coupl
