Books By Chitra Sharma - Author

Chitra Sharma is an experienced ICT, Change and Process Management Professional. She has worked in Europe and India for over 17 years which allows her to uniquely blend the East with West. She holds a Master's degree in Business Process Management and Information Technology from Open University, The Netherlands & and M.B.A. from FMS Udaipur, India. She is trained on frameworks and methodologies such as CMMI, RUP, ITIL, ASL, Six Sigma and PRINCE 2.

The book also contains contributions from Bruno Schenk.

Bruno Schenk is a born change and business leader with the ability to inspire others in making their goals a success. He travelled and explored more than 55 countries, worked for a long or short period in more than 20 countries till to date- while learning cultures, the different ways of working, habits, values and simply the local people and market, developed his global understanding and interest. Bruno Schenk has gained a comprehensive experience in his professional and ed