Browse audiobooks narrated by Gary Regal, listen to samples and when you're ready head over to Audiobooks.com where you can get 3 FREE audiobooks on us
Selling to the C-Suite, Second Edition: What Every Executive Wants You to Know About Successfully Se
THE CLASSIC GUIDE TO HIGH-LEVEL SELLING.Updated with new insights from global executives. How do the best salespeople become trusted advisors to top executives? How do they prepare the right message and get in front of the right influencers and decision-makers? How do they close major sales and establish loyalty for the long-term? The authors of this groundbreaking book took a novel approach to answer these questions by asking more than 500 senior decision-makers what they look for when salespeople call. What these top executives reveal will change the way you sell. This second edition has been updated with new insights on how to stand out and succeed in a market where executives are using social media and other technologies as a key part of their buying process. You'll learn how to:*Target the most relevant executives in any sales opportunity*Win support from the executive's network of gatekeepers and influencers*Position yourself as the supplier who will add the most value with least risk*Update your prospecting and selling skills for the digital age*Sell higher, win bigger, and close faster. Based on the world's largest study of its kind, Selling to the C-Suite, Second Edition blends empirical research with practical insights to help you sell higher, faster, and stronger.
Nicholas A.C. Read, Stephen J. Bistritz (Author), Gary Regal (Narrator)
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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
The leader's guide to building a service powerhouse using the approach that made Mayo Clinic the #1 healthcare system in America Mayo Clinic is among the best service organizations in the world. It fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. This classic business guide offers a rare, up-close look at the best practices that drive Mayo Clinic's success. By examining the operating principles that guide every management decision at this legendary institution, authors Leonard Berry and Kent Seltman: * Demonstrate how a great service brand evolves from the core values that nourish and protect it * Extrapolate instructive business lessons that apply outside healthcare * Illustrate the benefits of pooling talent and encouraging teamwork * Present a proven prescription for creating sustainable service excellence Learn how to apply the Clinic's winning methods to your own organization: business concepts that produce stellar results, effective organizational efficiency, and world-class interpersonal service.
Kent D. Seltman, Leonard L. Berry (Author), Gary Regal (Narrator)
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IT's About Patient Care: Transforming Healthcare Information Technology the Cleveland Clinic Way
A proven working model of healthcare IT as a transformative clinical and business engine-from one of the world's leading healthcare organizations Exciting new technology is revolutionizing healthcare in the twenty-first century. This visionary guide by Cleveland Clinic's esteemed CIO shows you how to design, implement, and maximize your organization's IT systems to deliver fully integrated, coordinated, high-quality care. You'll learn how to: * Collaborate with patients: Track and monitor patients' progress and communicate with them any time, anywhere. * Coordinate multiple caregivers and care teams: Build a network of communication among healthcare professionals across disciplines in different locations who are working on a single patient case; and integrate various IT systems into a fully functioning network. * Optimize electronic medical records: Quickly pull up and share patient histories, test results, and other essential data to provide timely care; and expand real-time access to clinical data and research. * Use IT for competitive advantage: Enable live chats, virtual visits, and online second opinions; create a content-rich, user-friendly website; build a social media strategy that engages patients and caregivers alike. Using the latest advancements in IT, you'll be able to access and apply a wide range of online tools and field-tested strategies to any organization. Go behind the scenes at Clinic Cleveland to see how caregivers executed their IT strategy in a working environment-and how patients benefitted as a result. You'll find simple but powerful ways to expand your IT network and provide personal, one-on-one care to all of your patients, anywhere in the world. By connecting your patients with caregivers-and caregivers with each other-you'll be better equipped to diagnose conditions, recommend treatments, and monitor patients in ways that weren't even possible 10 years ago. And you'll see a vision of where IT is headed in the Internet of Healthcare. This is the future of healthcare. It's on your computer, your phone, your tablet, your network, and the world wide web. It's the IT advantage that makes organizations like Cleveland Clinic so successful-and patients healthier and happier. It's about time. IT's About Patient Care.
C. Martin Harris, Gene Lazuta (Author), Gary Regal (Narrator)
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People First Leadership: How the Best Leaders Use Culture and Emotion to Drive Unprecedented Results
The book that redefines leadership for our time-inspired by personal interviews with Jack Welch, Bill Clinton, George Lucas, Madeleine Albright, Pope Francis, and others. In this insightful book, former director of the World Business Forum, Eduardo Braun, introduces a new vision of leadership: The New CEO-someone who puts people, cultures, and emotions first. Through thousands of hours of conversations with world-class leaders, Braun has identified 5 Key Roles leaders can use to inspire people to strive for greater success, and in turn change the world for good. With this refreshingly human approach, you'll find it easy to integrate the 5 traits into your work and your life. The author shares intimate stories and practical life lessons from CEOs like Jack Welch and Tony Hsieh, who trusted their instincts, followed their passions, and shared their visions with others. Leaders at all levels will learn how to make stronger connections that get better results-and create a culture of inspiration and success.
Eduardo P. Braun (Author), Gary Regal (Narrator)
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Elite Minds: How Winners Think Differently to Create a Competitive Edge and Maximize Success
ELITE MINDS THINK ALIKE. Discover the winning secrets of the world's most successful people. As a top-level sport psychologist and performance consultant, Dr. Stan Beeham knows what it takes to succeed-on the playing field, in the board room, and in all aspects of life. This award-winning book takes you inside the minds of major-league athletes, Olympic medal winners, and world-class business leaders to reveal the key motivators and mental processes that drive people to victory. Learn how to: RETRAIN YOUR BRAIN to think like a winner. CONQUER YOUR FEARS and go after your goals. ACHIEVE PEAK PERFORMANCE and reach your full potential. BECOME WHO YOU WANT TO BE mentally, physically, personally and professionally. Whether you're a self starter, team player, or corporate leader, you can apply these proven mind techniques to any field or endeavor-quickly, easily, and effectively. Filled with power-boosting mental exercises, positive attitude adjusters, and inspiring true stories of individual success, the book provides all the tools you need to set your goals, sharpen your focus, and achieve your personal best. It's like having your own private coach cheering you on every step of the way. If you can think it, you can do it-with the game-changing power of Elite Minds. Winner of the Benjamin Franklin Award-Updated and Expanded Edition
Stan Beecham (Author), Gary Regal (Narrator)
Audiobook
The Disney Way:Harnessing the Management Secrets of Disney in Your Company, Third Edition
"Dream, Believe, Dare, Do . . ." Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success. Profiling a new set of diverse organizations-such as TYRA Beauty, Rainbow Babies & Children's Hospital, Ottawa County, Michigan, and Science Center of Iowa-the authors show how companies of any size, whether an entrepreneurial startup or a Fortune 500, can reach their utmost potential by embracing Walt Disney's techniques to create a consumer-centric culture. They provide step-by-step actions on how to: * Give every member of your organization a chance to dream * Stand firm on your beliefs and principles * Treat your customers like guests * Support, enable, and reward employees * Build long-term relationships * Dare to take calculated risks * Train extensively and constantly * Align long-term vision with short-term execution * Utilize storyboarding techniques * Pay close attention to details * Demonstrate "love" for product, employees, customers, and self Find out why Walt Disney's Dream, Believe, Dare, Do principles continue to redefine the nature of business and revolutionize the art of management, while learning how to implement them in your own organization.
Bill Capodagli, Lynn Jackson (Author), Gary Regal (Narrator)
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Innovation the Cleveland Clinic Way: Powering Transformation by Putting Ideas to Work
Unlock the secret to groundbreaking innovation with this game-changing guide Innovation means putting ideas to work. It is a discipline that can be learned, practiced, and leveraged to propel meaningful transformation and sustainable success, and it is proving to be the margin of difference in the largest concentrated sector of our economy: healthcare. This is where the stakes may be highest because the transcendent ideas that come from the patient bedside or laboratory bench don't just translate to a bottom line, they improve and extend human life. Since its inception in 1921, Cleveland Clinic has been at the forefront of life-saving innovations in healthcare, pioneering a new model of care, advancing surgical techniques, and developing cutting-edge medical technologies. It has revolutionized the industry with a proven and tested working model for mission-driven, results-oriented success-one that is applicable to industries beyond healthcare. In Innovation the Cleveland Clinic Way, Thomas J. Graham, MD, describes the Clinic's unique approach. Learn: * How to align the innovation strategy with your organization's mission * How to identify your organization's innovation assets and put them to work * How to foster collaboration within and across teams to spark creative ideation * The process of taking "napkin ideas" through successful commercialization * The most common innovation pitfalls and how to avoid and address them * Cleveland Clinic's 10 commandments of innovation and the six degrees of innovation Packed with enterprising solutions and inspiring examples, this practical guide will equip any individual or institution seeking to affect purposeful transformation. Use these best practices to put ideas to work and turn yours into a high-innovation organization. Thomas J. Graham, MD, is the Chief Innovation Officer of Cleveland Clinic and Vice Chairman of Orthopedic Surgery. A prolific inventor with nearly 50 worldwide patents and a serial entrepreneur, he is a renowned orthopaedic surgeon whose practice is the premier destination for the care of the professional athlete's hand and wrist. He is regularly recognized as one of "America's Best Doctors."
Thomas J. Graham (Author), Gary Regal (Narrator)
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The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales
Customers are changing the way they buy. Why aren't you changing the way you sell? Today's customers have more buying options than ever before. They don't care if it's direct or indirect. They don't mind if it's not your preferred sales model. And they don't like it when you try to tell them how to buy from you. If you want your customers to keep buying-and your company to keep growing-you need to rethink and retool the way you're selling. You need to go 'hybrid.' The Hybrid Sales Channel shows you how to integrate, invigorate, and maximize the direct and indirect sales channels you already have-so you'll be able to: SELL MORE. Grow your sales organically and exponentially faster. SELL MORE EFFICIENTLY. Align the right resources from all sales channels to the right selling opportunities. SELL IN THE WAYS THAT CUSTOMERS WANT TO BUY. Focus on how your customer buys, not on how you want to sell. Developed by the sales performance leaders at MHI Global, this test-driven, customer-based approach to selling will revolutionize your sales channels, reenergize your sales teams, and reignite your sales growth-efficiently, holistically, and rapidly. This is the future of direct and indirect sales, a newly organized, easily implemented sales model inspired by a changing market and empowered customer base. With The Hybrid Sales Channel, you'll have the best of all worlds-and get the best of all results. If you're like most companies, you probably think your direct and indirect sales channels are more than sufficient for handling customers' needs-and you don't need to spend time or money developing a 'hybrid' version of what you already have. But the truth is: you do. The truth is: a higher and higher percentage of customers are buying through partners and less through direct channels. The truth is: You need to adapt to the market-and you need to do it now-using The Hybrid Sales Channel. This fully intergrated, fully operational approach to selling is built on the same concept as a hybrid car with dual engines. This step-by-step guide shows you how to put it all together-quickly and easily. Learn how to: Merge two methodologies to ignite new growth Drive more sales, better sales, and faster sales Speak to your core customer using The MHI Global Sales System (TM) Remove competition and confusion between routes to market Prepare for territory level execution and larger market coverage Improve company alignment-and make extraordinary things happen However you decide to sell your products or services, the customer will ultimately decide how they want to buy them. The Hybrid Sales Channel gives you the tools you need to adapt to changing customer habits in the fastest, most efficient way possible. You'll find sales-targeted tips for choosing the right coverage for the right opportunity, money-saving strategies to avoid duplicate work, and cross-checking techniques to keep direct and indirect sales running smoothly. You'll also discover fascinating real-world examples of hybrid sales in action, and learn the best practices of the biggest sellers across the globe.
Rich Blakeman (Author), Gary Regal (Narrator)
Audiobook
Likeable Social Media, Revised and Expanded: How to Delight Your Customers, Create an Irresistible B
The NEW YORK TIMES and USA TODAY bestseller-updated with today's hottest sites! A friend's recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, Vine, Instagram, and beyond, that recommendation can travel farther and faster than ever before. Packed with brand-new case studies from today's emerging social sites, this updated edition of Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business. Listen to your customers and prospects. Deliver value, excitement, and surprise. And most important, learn how to truly engage your customers and help them spread the word.
Carrie Kerpen, Dave Kerpen, Mallorie Rosenbluth, Meg Riedinger (Author), Gary Regal (Narrator)
Audiobook
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