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Virtual team meetings (teleconferences, webinars, video conferences, etc.) are increasing in popularity as organizations look for ways to decrease costs and increase productivity, service delivery, and employee well being. Virtual meetings can be as effective as face-to-face meetings, at only a fraction of the cost; however, the effectiveness of these meetings is constantly threatened – 70% of participants in teleconferences and other virtual team meetings admit to being distracted during the events by other work activities.This audio recording of an interview with Claire Sookman, a leading expert for over 15 years on virtual team management, reveals solutions to many common virtual team problems. She shares: How to use language effectively to facilitate communication and participation. 6 ways for reducing distractions during virtual meetings, keeping participants engaged and increasing the flow of information How to create more structure for virtual meetings to facilitate team bonding and collaboration 3 techniques for dealing with challenging or difficult team members 5 additional ways to encourage collaboration and build relationships 3 things to avoid when managing virtual teams
Claire Sookman (Author), Claire Sookman (Narrator)
Audiobook
Little Red Book of Sales Answers
Jeffrey Gitomer's bestselling companion to his classic Little Red Book of Selling Salespeople are looking for answers. The fastest, easiest answers that work every time. The good news is, the answers exist. The bad news is, in order to be able to become a successful salesperson, you have to understand, practice, and master the answers. You'd think with all the solutions contained in The Little Red Book of Sales Answers that anyone who listens to it would automatically become a better salesperson. You'd be thinking wrong. To become a better salesperson, the first thing you have to do is listen to it. The second thing to do is listen to it again. The third thing to do with this is try one answer everyday. If it doesn't work exactly right the first time, or the outcome wasn't what you expected, try it again and tweak it a little bit. The fourth thing you have to do is practice the answer until you feel that it's working. The fifth thing you have to do is become the master of it. In his Little Red Book of Sales Answers, Jeffrey Gitomer allows you to blend each answer to your selling situation and do it in a way that fits your style, and your personality.
Jeffrey Gitomer (Author), Jeffrey Gitomer (Narrator)
Audiobook
The Little Gold Book of YES! Attitude
Every business winner has one thing in common: a YES! Attitude that's powerful enough to help them achieve the impossible! When listeners have a YES! Attitude, they assume everything will start with "YES!" ...and they'll find a way to "YES!" even when the first, second, and third answer they hear is "NO!" Not born with a YES! Attitude? No problem! Jeffrey Gitomer will provide all the necessary tools to build one. As the world's #1 expert in selling (and the author of the best-sellers Little Red Book of Selling and Little Red Book of Sales Answers.) Gitomer knows more about attitude than anyone. Now those lessons are available in an audiobook... one that'll change listeners' lives! What makes this this program unique? It's not just "inspiration": it's a complete, step-by-step, fully-integrated game plan for understanding and mastering attitude. Listeners will learn 7.5 specific things they can do to maintain their intensity, drive, and commitment... discover 20.5 "attitude gems" that capture the value of thousands of dollars of books and courses...they'll learn how to overcome the 10.5 most dangerous "attitude busters"... then learn how to maintain their YES! Attitude every day, for the rest of their lives! Listeners shouldn't just listen to this audiobook once: they should study it, live it -- and win!
Jeffrey Gitomer (Author), Jeffrey Gitomer (Narrator)
Audiobook
Let's Get Real or Let's Not Play: The Demise of Dysfunctional Selling and the Advent of Helping Clie
Selling is the second oldest profession, often confused with the first! The notion of selling carries a lot of baggage. As it has developed, sales has often become a fear-based relationship. Customers are afraid that they will be "sold" a bill of goods, or that a salesperson will talk them into something that doesn't help them succeed. On the other hand, salespeople fear they won't make the sale. If they "lose" enough sales, they won't make quota, and they won't personally succeed. In their quest to "close the deal," even some of the world's largest, quota-crazed organizations have, at times, developed a reputation for salespeople who are illusive, ignorant, and arrogant. Buyers don't trust sellers. Because they aren't trusted, sellers have to guess, and often guess wrong. Buyers prove themselves right and create higher hurdles. And so it goes, with neither client nor consultant achieving success. Helping Clients Succeed(TM) is fundamental to the success of any business. This program teaches the listener to become totally client-focused, break down the barriers of dysfunctional business development, and find rewarding, productive business relationships. With honesty, clarity, and authenticity, Mahan Khalsa cuts through the nonsense and focuses on getting results and helping clients succeed.
Mahan Khalsa, Randy Illig (Author), Randy Illig, Stephen R. Covey (Narrator)
Audiobook
The Little Red Book of Selling
Join a new generation of listeners who have discovered the groundbreaking new V-Book™ format, brought to you by Simon & Schuster Audio and Jeffrey Gitomer, as a powerful and flexible new technology for improving your life and your career. The V-Book™ edition of Jeffrey Gitomer's Little Red Book of Selling presents over four hours of iPod-ready digital video and audio that you can watch or listen to anytime, anywhere. The breakthrough V-Book technology allows you to turn your laptop, DVD or MP3 player into your own personal sales seminar recorded live in Jeffrey's studio. On only four discs, you get Jeffrey's dynamic, inspiring presentation of his entire New York Times and Wall Street Journal bestseller in three different formats: DVD video iPod ready digital video on DVD-ROM MP3 audio The two DVD discs offer the complete video presentation of the book on traditional DVD. Pop them into any DVD player or DVD-equipped computer whenever you want to keep everyone excited and motivated. The DVD-ROM contains the complete video presentation of the book in digital video files that you can watch on your computer or load onto your iPod, so you'll always have easy access to a quick video jolt of Jeffrey's hard-hitting sales advice at your fingertips. Finally, the MP3 disc gives you Jeffrey's lively presentation of the unabridged audiobook - a piece of sales performance art you'll want to experience again and again - in files that will play on any MP3 player or computer. Whether you watch, listen, or both, Jeffrey's proven Principles of Sales Greatness will help you convert selling skills to buying motives and urge you to a higher, helping purpose of every day.
Jeffrey Gitomer (Author), Jeffrey Gitomer (Narrator)
Audiobook
Starting an E-Bay Business for Dummies
eBay is the world's marketplace! If you're ready to turn your hobby into an online business, Marsha Collier knows exactly how to help. Packed with proven techniques for boosting your business, Starting an eBay Business For Dummies, 3rd Edition includes the steps to success that you'll want to know. More than a million people are earning regular income on eBay. Those who are earning the most know how to set up a business, find and manage inventory, use auction management software to best advantage, get freebies on shipping, and run their businesses professionally. Marsha Collier was one of the first, and she shares all the secrets she's learned. In this fun and easy guide to getting your online business off and running, you'll discover how to: Attract more bidders to your auctions Set up a professional business Find out what sells and what doesn't Increase bidder confidence with strong listings Price your items to sell Reduce your costs by shipping more efficiently Work with a PayPal account and collect your money Understand legal issues such as taxes and licenses Keep appropriate records Improve your image with outstanding customer service Marsha Collier has been so successful with her home-based business that she educated her daughter on the profits and today is one of the stars of the eBay community. Along with plenty of solid information and time-and-money-saving tips, she'll give you the confidence you need to become an eBay entrepreneur.
Marsha Collier (Author), Brett Barry (Narrator)
Audiobook
The Contrarian Effect: Why It Pays (Big) to Take Typical Sales Advice and Do the Opposite
Times have changed. The typical old sales tactics we're all familiar with no longer work. Cold calling gets you nowhere, door-to-door selling is a nonstarter, and today's consumers are too savvy for most traditional scripts and closing techniques. With those tactics, it takes more time and effort to reach fewer and fewer clients. If you're still doing it the old-fashioned way, you're probably barely keeping your career afloat. If you want to stop treading water and start making sales, The Contrarian Effect has the answer. This sales approach is like no other in history. Not only do traditional sales tactics fail most of the time, we're actually better off doing the exact opposite! It may sound crazy, but it's not just a novel idea; it's a counterintuitive approach to sales that really works. High technology and instant communication have put customers firmly in control of the sales process. They don't answer calls from unknown numbers; they demand honesty and transparency in the sales process; they are well informed about your product before they deal with you; and they have no patience for pressure tactics like closing questions. No wonder traditional sales methods no longer work. Whether you know it or not, many of today's best companies have already discovered the contrarian effect. They're giving up high-pressure selling for low-pressure customer interactions. Other companies are ditching the shotgun approach and getting to know specific customers and what they like in order to offer them the exact kind of product they want. These are examples of the contrarian effect in action, and it not only works, it works well. If you or your organization is in the sales doldrums, it's time to shake things up. Listen to The Contrarian Effect and discover how profitable it can be when you take the old rules and do the exact opposite.
Elizabeth Marshall, Michael Port (Author), Michael Port (Narrator)
Audiobook
Jeffrey Gitomer's bestselling work in which he shares his tips on how to be a successful salesperson has a new edition and is now available on audio. He provides motivational advice and practical techniques for initiating, maintaining, and closing a sales presentation. Written in a breezy manner with short, easy-to-remember suggestions, this audio will be popular with persons just getting started in this field or those needing an inspirational pep talk. In an area where there are literally dozens of works already available, The Sales Bible will prove helpful to anyone who listens to it. Jeffery Gitomer's Sales Bible has been completely revised and redesigned to resemble his distinctive bestselling Little Book series, helping the millions of fans he has won since its publication connect it to this blockbuster series, and assuring a major new life for this category-defining classic.
Jeffrey Gitomer (Author), Jeffrey Gitomer (Narrator)
Audiobook
What the Customer Wants You to Know
Ram Charan, who has gained fame for clarifying and simplifying difficult business problems and is the bestselling author of What the CEO Wants You to Know, teaches you how to rethink sales from the outside in.
Ram Charan (Author), Dick Hill (Narrator)
Audiobook
Selling the Invisible: A Field Guide to Modern Marketing
This "phenomenal" book, as one reviewer called it, answers that question with insights on how markets work and how prospects think. A treasury of hundreds of quick, practical, and easy-to-read strategies-few are more than a page long-SELLING THE INVISIBLE will open your eyes to new ideas in this crucial branch of marketing, including: Why focus groups, value-price positioning, discount pricing, and being the best usually fail The critical emotion that most influences your prospects-and how to deal with it The vital role of vividness, focus, "anchors," and stereotypes The importance of Halo, Cocktail Party, and lake Wobegon Effects Marketing lessons from black holes, grocery lists, the Hearsay Rule, and the fame of the Matterhorn Dozens of proven yet consistently overlooked ideas for research, presentations, publicity, advertising, and client retention 'and much more. Based on the author's twenty-five years of experience with thousands of business professionals, this book delivers its wisdom with unforgettable and often surprising examples-from Federal Express, Citicorp, and a growing Greek travel agency'to an ingenious baby-sitter, Fran Lebowitz, and the colors of oranges and lemons. The first guide of its kind and a book already causing a sensation in the business community, SELLING THE INVISIBLE will help anyone marketing a service, a product, or a career. Read it, and you almost certainly will understand why two advance reviewers call it the best book on business ever written.
Harry Beckwith (Author), Jeffrey Jones (Narrator)
Audiobook
You Have Three Minutes! Learn the Secret of the Pitch from Trump's Original Apprentice
MASTER THE REAL ART OF THE DEAL. “Read, learn, and succeed. It's all here.” -DONALD TRUMP This may be the most important book you will ever read. Whether you're an up-and-coming manager full of ambition and ideas, or an independent entrepreneur with big dreams of your own, you need to master the art of the perfect pitch. Why? It's your one opportunity to present yourself to potential clients or employers- your one chance to make a positive first impression, sell your personal vision, and, ultimately, close the deal. And sometimes, you only have three minutes to do it. Just ask Ricardo Bellino, the young Brazilian entrepreneur who-in just three minutes-convinced Donald Trump to back his luxury golf resort, initiating a multimillion-dollar business deal that would eventually become Trump Realty Brazil, the organization's first international enterprise. Bellino shares everything you need to know to pitch your ideas and get real results-even with the toughest audience. He offers tried-and-true tips on the impact of the first impression, the power of intuition, and the importance of image and nonverbal behaviors. He shows you how to get your foot in the door and your deal on the table. In no time at all, you'll master the essential people skills that will turn ideas into offers and dreams into reality. You Have 3 Minutes! features The secret formula behind a Trumpworthy pitch Tips, techniques, and tools for more intuitive communication and presentation Tools to help you evaluate and improve your deal-making skills Remember: Time is money. And your ultimate success depends on your ability to present ideas and persuade others-quickly, clearly, and concisely. Three minutes is all you need . . . for a lifetime of success.
Ricardo Bellino (Author), Barrett Whitener (Narrator)
Audiobook
The Everything Guide to Being a Sales Rep: Winning Secrets to a Successful and Profitable Career
Successful selling is much more than qualifying prospects and making calls. If you're planning on entering the exciting field of sales, The Everything Guide to Being a Sales Rep is your unique career audiobook, with constant 'keep positive' reminders and practical applications throughout. The Everything Guide to Being a Sales Rep teaches you the proven five-prong approach to selling: 1. Identifying and following the roadmap to sales success. 2. Understanding the psychology and motivation of sales. 3. Clarifying goals, prospects, and customer relationships. 4. Making time to sell, market, and follow up on products and services. 5. Keeping a positive attitude. With The Everything Guide to Being a Sales Rep, you'll learn how to use two of your most valuable assets-time and energy-to create an extraordinarily dynamic and profitable selling career.
Ruth Klein (Author), Rick Plastina (Narrator)
Audiobook
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