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Rockstar: Magnify Your Greatness in Times of Change for Healthcare Leaders
READ BY THE AUTHOR How to lead with heart and run an effective healthcare organization! Sarah McVanel empowers you with the ROCK leadership behaviours that will produce STAR results both right now and post-change. Written in a practical, non-nonsense style, ROCK STAR provides advice and guideliness to help you focus on what matters most - your people. Healthcare leaders want to embolden their staff, deliver quality care, meet standards and create a great reputation for the organization. But these goals are challenging during times of turmoil. - Your workforce is tired and burnt out - You don't have enough resources - You care but may be unsure of what to do With 20+ years working in and with essential services, Sarah has seen the challenges and barriers within the healthcare system. But putting her ROCK leadership behaviours into practice, you will empower collaboration, elevate quality, and reap STAR results. Thrive or survive - it's your call. ROCK STAR is about thriving!
Sarah Mcvanel (Author), Sarah Mcvanel (Narrator)
Audiobook
Tough Cookies: Leadership Lessons from 100 Years of the Girl Scouts
Untold numbers of American businesswomen received their first lessons in salesmanship, money management, customer relations, marketing and fulfillment selling Girl Scout cookies, but, as readers will learn, The Girl Scouts stand for much more than cookies and badges. In fact, there is no other organization remotely comparable in size, experience, and resources devoted to developing the leadership in girls than that of the GSUSA. Defining the way the Girl Scouts do business, the business of leadership, Tough Cookies will capture the essence of the unique ways in which the GSUSA is run, and why it is so successful, inspiring readers everywhere. Telling the story for how the Girl Scouts organization adopted a set of fundamental principles for sustainingand buildinga 100-year old organization, Tough Cookies will demonstrate how the GSUSA have managed not only to transform themselves, but transform the rising generations of young women and the world they will inherit.
Kathy Cloninger (Author), Suehyla El-Attar (Narrator)
Audiobook
Christian Reflections on The Leadership Challenge
For Christian leaders in any organization, ministry, or endeavor--finally, a faith-based companion book to The Leadership Challenge, the #1 best selling leadership book of all time. An opening chapter by Kouzes and Posner teaches the Five Practices of Exemplary Leadership, the basis of The Leadership Challenge. In subsequent chapters, respected Christian leaders John Maxwell, Ken Blanchard, Patrick Lencioni, Nancy Ortberg, and David McAllister-Wilson each write about one of the five practices, reflecting on the role of faith in the Christian leader. This book is a valuable resource for any Christian in a position of leadership -- in corporations, churches, nonprofits, academia, or government.
Barry Z. Posner, James M. Kouzes, John C. Maxwell (Author), Ken Maxon (Narrator)
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Leading with Questions: How Leaders Find the Right Solutions By Knowing What To Ask
Based upon interviews with scores of leaders who lead with questions, this book presents the power of asking the questions that lead to real solutions and answers in today's complicated world of business. Leading with Questions provides a comprehensive foundation for effectively employing questions when leading others. It offers a variety of principles and strategies for asking questions and stories illustrating how leaders from every type of organization have used questions to attain organizational success and personal fulfillment. When, how, why, and where to lead with questions are described and exemplified. Companies cited include DuPont, Cargill, Boeing, Caterpillar, American Red Cross, Yurkan-Kimberly (Korea), Goodwill, Sodexho (France), Conoco-Philips, Constellation Energy, Novartis (Switzerland), Alcoa, Fairfax Public Schools, Pfizer, the US Army, Nokia (Finland) , IBS (Malaysia), DCDM Finance (Mauritius), Carvela, and Wal-mart Main themes: -Leading with questions leads to significant organizational, group and individual success. -Questions are much more powerful for a leader when they are asked within specific mindsets, context, words and purposes. Key conclusions: -Successful leaders lead with questions, and use questions more frequently. -Relative few leaders lead with questions, tending rather to dictate or debate rather than inquire and dialogue.Dire consequences occur when leaders do not ask questions (e.g., New York Times, Titanic, Challenger, Cuban Missile Crisis, Enron, Andersen). -Most leaders are unaware of amazing power of questions, and how it can generate short-term results and long-term learning and success. -A number of common traits and words are shared among those who lead with questions. -Questions impact the person asking the question as well as the leader. -The ability to lead with questions can be developed in a variety of ways, but most effectively via action learning.
Michael J. Marquardt (Author), Michael Marquardt (Narrator)
Audiobook
Built on Values: Creating an Enviable Culture that Outperforms the Competition
All across the country, the best and most competitive companies are creating great cultures in which employees consider it their pleasure to give the best possible service to customers. Even in hard economic times, accomplishing that is not only possible but absolutely essential. If customers don't have much money to spend, where are they going to spend it? At a place where employees sullenly and begrudgingly take their money or one where they are happy to be of service? Based on a patent-pending Values Blueprint process, this book from culture change expert Ann Rhoades shows the exact steps for curing an ailing company culture or creating a new one from scratch. Developed from Rhoades' years of experience with Southwest, Jet Blue, Doubletree Hotels, P.F. Chang's and the many clients of People Ink, she has proven, over and over, that companies that create or improve values-based cultures become higher performers, both in customer satisfaction and in financial return. Rhoades helps companies get on the pathway to greatness by turning around their cultures. The key is to focus on both the big picture and the smallest detail at the same time. This book is based on that very principle. Changing a culture starts with getting the basics right (values and behavior at the C-level). Then the big things (hiring the right people, keeping them and delighting customers) fall more easily into place. This book provides a clear blueprint for how to accomplish culture change. It also offers inspiring examples and cases from a wide range of industries. Readers will learn: Why 'living the values' is the first principle in leading people successfully How to exceed the expectations of employees and customers by living the values How to develop a Values Blueprint and put it into action Why it's essential to hire, fire and reward people based on values alone and How to establish a discipline for sustaining a values-centric culture
Ann Rhoades, Nancy Shepherson, Stephen R. Covey (Author), Tamara Marston (Narrator)
Audiobook
Privacy Means Profit: Prevent Identity Theft and Secure You and Your Bottom Line
By interlacing his personal story with cutting-edge research, John focuses on teaching readers how to bulletproof their organization against data breach and inspires everyone to comprehend the profitability of privacy. John shows how to protect your identify through '7 Mindsets': 1st Mindset: Accumulate Privacy One Step at a Time 2nd Mindset: Simplify Your Identity 3rd Mindset: Destroy Private Information 4th Mindset: Secure the Essentials 5th Mindset: Observe & Evaluate 6th Mindset: Interrogate the Enemy 7th Mindset: PLAN B In Privacy Means Profit, John will insert two new chapters to demonstrate why this is both a corporate and a personal issue and discuss the effects of social media on identity theft. He will update a more personal introduction, all statistics, links, new forms of identity since 2005, and identity theft anecdotes with highly publicized identity theft cases. John will also integrate new forms of identity theft and knowledge that he has gained into the existing structure of the 7 Mindsets.
John Sileo (Author), Brian Troxell (Narrator)
Audiobook
How to Hire A-Players: Finding the Top People for Your Team- Even If You Don't Have a Recruiting Dep
Now more than ever, it is vital that executives make smart hiring decisions. Lost time, wasted money, and squandered opportunities all stem from sub-par hiring decisions. To be a great business leader, you must be a great recruiter. In the end, you will be judged by the ability of your people to produce 'A-Player' results. How to Hire A-Players explains that recruiting is just marketing and sales in different garb. To improve your recruiting results, you simply refocus these marketing & sales abilities on the labor market. You have to know how and where to prospect for high-quality employees. Your current marketing, sales, and networking efforts provide terrific recruiting opportunities. Eric's insights include: Would You Know An A-Player If You Met One? Define Your A-Player Profile. Don't Fill Positions. Build A Great Team. Would You Want To Work With This Person? How to Generate Worthwhile Employee Referrals. 'Recruiter-in-Chief' How to Use Recruiters (Wisely) What's In It For Me? How To Advertise For A-Players. Never Underestimate The Economic Value of Good Looks & How to Identify Candidates Who Perform Well Rather Than Just Look Good. Pop the Hood, Don't Kick the Tires. How to Use Personnel Assessments in the Interview Process It's Not The A-Players You Hire ...
Eric Herrenkohl (Author), Kevin Stillwell (Narrator)
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Match: A Systematic, Sane Process for Hiring the Right Person Every Time
Why is it that so many companies accept mediocre hiring results as the norm? The answer is simple. It doesnt occur to them that, in fact, there is a process that virtually guarantees hiring the right person every time. To repeat: there is a process that virtually guarantees hiring the right person every time. Thats what this book Mission Critical Hiring - is about. During the authors 20 years of consulting with top companies on hiring best practices, he has carefully tracked the successes and the failures resulting from hires, compiling a structured hiring process comprised of the most effective hiring techniques. Mission Critical Hiring (MCH) is the culmination of these best practices. By offering a systematic and sane approach to hiring MCH places mission at the heart of decisions and actions. Broken down into two parts: · On a process level, it takes the reader step-by-step through the lifecycle of hiring, from developing a job description, through interviewing and making the decision, to negotiating salary and onboarding the new hire. · On a strategic level, the book focuses on larger questions: what is our department about? Where are we headed? How does this open position fit into our overall goals? How do we measure and improve our hiring process? Applicable tools, stories and foolproof techniques are woven throughout the text to insure this mission critical objective is accomplished. As a result, the hiring team not only has a rock-solid, practical process for hiring - it is energized by knowing how their actions fit into the larger picture of their companys mission.
Dan Erling (Author), Kaleo Griffith (Narrator)
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The One-Page Project Manager for Execution: Drive Strategy and Solve Problems with a Single Sheet of
This book is written for Industrial and Manufacturing Engineering disciplines, Project Management professionals, and academics who are either broadly interested in or specifically determined to achieve greater success in project management, Toyota management principles, A3 reports, Lean Processes, and Six Sigma disciplines. Provided are tools, templates, and teachings which can be implemented immediately by both the novice and the seasoned practitioner to clearly communicate and align company strategy, plus drive engagement and problem solving. The book is invitingly easy to read, encouraging rapid use and a kindled interest in more advanced learning.
Clark A. Campbell, Michael Collins (Author), Jeffrey Kafer (Narrator)
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The Unwritten Rules: The Six Skills You Need to Get Promoted to the Executive Level
As predictable career paths have become extinct in most organizations, managers aspiring to the C-level job are often left to their own devices to determine how to advance their careers. Even in companies that devote considerable time to succession planning and talent development, the messages to aspiring executives are often vague and contradictory. In some cases your boss may find it hard to articulate exactly what it is that is holding you--an otherwise top performing managerback from promotion. In other cases the issues affecting your ability to move up the ladder have been discussed and identified by your superiors, but they hesitate to provide direct feedback for fear of de-motivating a valued manager the company doesnt want to lose. What youneed is real guidance on what the 'make or break' issues are when it comes to your career success. Top executive coach John Beeson argues that while, politics, personal relationships and even cronyism do on occasion play a role in executive placements, more often such decisions are made based on the decision makers intuitive sense of whether or not a manager can succeed at higher levels within the organization. In this practical and insightful book, Beeson de-codes these leadership criteria--the unwritten rules--that companies use to make decisions about who gets promoted versus those whose careers become stalled. He identifies and describes the six selection factors that are imperative for any senior leader to lead effectively at the executive level: Demonstrating strategic skills: the ability to generate winning strategies, create a sense of direction for the organization, and engage others behind that vision of the future. Building a strong management team: the ability to identify and attract talent. Managing implementation: the ability to move from strategy to executionwithout being pulled too deeply into the details of implementation. Exhibiting the capacity for innovation and change: the ability to depart from the status quo and lead large-scale change when circumstances require it. Working across organizational boundaries: the ability to work with and through others across the company to get things done. Projecting executive presence: the ability to quickly establish your credibility as a senior leader. Filled with the stories of managers who successfully climbed up the executive ladderand some who struggled and failed to achieve their career goalsThe Unwritten Rules will provide the information you need to sharpen your leadership capabilities and maximize your chances of getting that next promotion.
John Beeson (Author), Dan Woren (Narrator)
Audiobook
Questions That Get Results: Innovative Ideas Managers Can Use to Improve Their Teams' Performance
Since technology has made it easy to access, share, and distribute company data, many managers avoid live interaction, instead relying on emails, text messages, web-based seminars to manage their employees. But although technology has changed, people have not. There is still a need for managers who can communicate effectively face-to-face, and in order to do so, a managers need to have the ability to ask the right questions and use the answers to find solutions. Questions That Get Results is an innovative, powerful resource that provides managers with those right questions that lead to real answers to hiring the best candidates, motivating employees, minimizing conflicting priorities, maximizing working relationships, and negotiating solutions to internal and external conflicts. Each chapter profiles a manager who is struggling to communicate, an otherwise successful leader who is simply missing an element in their managerial toolkit. Following each profile are practical tools that will assist any manager faced with a similar situation.
Patrick Connor, Paul Cherry (Author), Allen O'reilly (Narrator)
Audiobook
Getting Change Right: How Leaders Transform Organizations from the Inside Out
Getting Change Right presents a new view of leadership communication that says change doesn't flow top-down, bottom-up, or sideways, but inside-out. When the right people are having the right conversations and interactions, then they act in concert even though the situations they confront independently are impossible to predict or coordinate... this is how change spreads through a complex system. In this book, Kahan challenges readers with a new model of communication, one that moves from a transactional view of information exchange (Here's my message. Get it?) to a collaborative construction of shared understanding (Let's talk together about what this means to each of us and how it will change all of us). This shift in leadership communication forms the basis of Getting Change Right. Kahans experience with Fortune 100 companies, leading government agencies, and innovative associations has shown him that there is a whole different way to approach change that leads to dramatic success. It feeds on (1) authentic face-to-face conversations among those whose understanding and behavior have critical impact, the most valuable players, or MVPs, and (2) dramatic events that capture the spirit of the change and spread it in powerful surges. This approach is just as much about listening as it is about telling a process Kahan calls co-creation. Getting Change Right draws on Kahans years of experience as a hands-on practitioner, offering business insights and field-tested, practical techniques that readers can put to work immediately to achieve success.
Bill George, Seth Kahan (Author), John Morgan (Narrator)
Audiobook
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