HR & Office Administration Audiobooks | Business & Economics

The Mediation Process: Practical Strategies for Resolving Conflict 4th Edition

The Fourth Edition of a seminal work in the field of mediation and conflict resolution For almost thirty years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution-family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field. It includes new resources that will promote excellence in mediation and help disputants reach durable agreements and enhance their working relationships. - Includes expanded information on the latest approaches for providing mediation assistance - Features comprehensive guidelines for selecting the right strategy for both common and unique problems - Utilizes updated, contemporary case studies of all types of disputes - Offers expanded coverage of the growing field and practice of intercultural and international mediation

Christopher W. Moore (Author), Paul Boehmer (Narrator)

Audiobook

Negotiating at Work: Turn Small Wins into Big Gains

Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past thirty years is that negotiations in organizations always take place within a context-of organizational culture, of prior negotiations, of power relationships-that dictates which issues are negotiable and by whom. When we negotiate for new opportunities or increased flexibility, we never do it in a vacuum. We challenge the status quo and we build out the path for others to negotiate those issues after us. In this way, negotiating for ourselves at work can create small wins that can grow into something bigger, for ourselves and our organizations. Seen in this way, negotiation becomes a tool for addressing ineffective practices and outdated assumptions, and for creating change. Negotiating at Work offers practical advice for managing your own workplace negotiations: how to get opportunities, promotions, flexibility, buy-in, support, and credit for your work. It does so within the context of organizational dynamics, recognizing that to negotiate with someone who has more power adds a level of complexity.

Deborah M. Kolb, Jessica L. Porter (Author), Emily Ellet (Narrator)

Audiobook

Culture Spark: 5 Steps to Ignite and Sustain Organizational Growth

5 Steps that Will Ignite Your Business Culture and Inspire Employees to Drive and Sustain Growth Great companies set themselves apart from competitors by recognizing the key to continual success is energizing and empowering their most important asset …their people. In Culture Spark: 5 Steps to Ignite and Sustain Organizational Growth, business development expert, Jason Richmond, delivers proven insights that help you define, diagnose, plan, measure, and sustain an enterprising culture that breeds employee achievement and peak success. Through tips, templates, case studies, and action plans, he shows you step-by-step how to: - Understand what culture really is and why a great one is essential today - Recognize why fulfilled employees are your key to growth and customer satisfaction - Develop a culture where purpose and profit are of equal value and importance - Define and shape the culture you want and unleash the full power of your people - And much more! In addition, Culture Spark shows you how to recapture the startup spirit that evolved your business from a raw idea into a living, breathing success story. Jason Richmond also reveals the secrets to building an organizational culture that exudes the same characteristics as people you trust, respect, and admire the most. Shatter 6 Lingering Myths About Business Culture As you read Culture Spark, you'll gain an in-depth understanding of what defines culture and its importance in organizations today. Along the way, Jason Richmond shatters limiting beliefs and myths to reveal hard truths, such as … - Developing culture ISN'T HR's job - Perks and benefits DO NOT create great culture - Hiring for culture IS incredibly important - Great culture DOESN'T have to cost a fortune - Culture is NOT a passing fad - Culture is NOT created on its own By debunking myths and defining precisely what culture is, Jason Richmond helps you develop an extensive understanding of the vital impact organizational culture has on … - Recruiting - Sales - Growth development - Succession planning … …and other aspects of your business!

Jason Richmond (Author), Michael Beck (Narrator)

Audiobook

Managing Millennials For Dummies

Everything you need to harness Millennial potential Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You'll learn just what makes them tick-they're definitely not the workers of yesteryear-and how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You'll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won't they use the phone? Millennials are the product of a different time, with different values, different motivations, and different wants-and in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they're really capable of.

Debra Arbit, Hannah L. Ubl, Lisa X. Walden (Author), Jo Anna Perrin (Narrator)

Audiobook

Diversity, Inc.: The Failed Promise of a Billion-Dollar Business

An award-winning journalist shows how workplace diversity initiatives have turned into a profoundly misguided industry--and have done little to bring equality to America's major industries and institutions. Diversity has become the new buzzword, championed by elite institutions from academia to Hollywood to corporate America. In an effort to ensure their organizations represent the racial and ethnic makeup of the country, industry and foundation leaders have pledged hundreds of millions of dollars to commission studies, launch training sessions, and hire consultants and diversity czars. But is it working? In Diversity, Inc., award-winning journalist Pamela Newkirk shines a bright light on the diversity industry, asking the tough questions about what has been effective--and why progress has been so slow. Newkirk highlights the rare success stories, sharing valuable lessons about how other industries can match those gains. But as she argues, despite decades of handwringing, costly initiatives, and uncomfortable conversations, organizations have, apart from a few exceptions, fallen far short of their goals. Diversity, Inc. incisively shows the vast gap between the rhetoric of inclusivity and real achievements. If we are to deliver on the promise of true equality, we need to abandon ineffective, costly measures and commit ourselves to combatting enduring racial attitudes

Pamela Newkirk (Author), Tracey Leigh (Narrator)

Audiobook

What You Do Is Who You Are: How to Create Your Business Culture

Ben Horowitz, a leading venture capitalist, modern management expert, and New York Times bestselling author combines lessons both from history and modern organisational practice with practical and often surprising advice to help us build cultures that can weather both good and bad times. The times and circumstances in which people were raised often shape them - yet a few leaders have managed to shape their times. In this follow-up to the bestselling business classic The Hard Thing About Hard Things, Ben Horowitz turns his attention to a question crucial to every organisation: How do you create and sustain the culture you want? This book is a journey through cultures ancient to modern, spotlighting models of leadership and culture-building from the samurai to prison gangs. Along the way, it answers fundamental questions: Who are we? How do people talk about us when we're not around? How do we treat our customers? Can we be trusted? Because who you are is not the values you list on the wall. It's not what you say in a company-wide meeting. It's not your marketing campaign. It's not even what you believe. Who you are is what you do. This book will help you do the things needed to become the kind of leader you want to be - and others want to follow.

Ben Horowitz (Author), Kevin Kenerly (Narrator)

Audiobook

Know What You're FOR: A Growth Strategy for Work, An Even Better Strategy for Life

Your organization - business, church, or nonprofit - will experience unprecedented growth when you close the gap between these two game-changing questions: What are we known for? What do we want to be known for? In Know What You're FOR, entrepreneur and thought leader Jeff Henderson makes it clear that if we want to change the world with our products or our mission, then we must shift the focus of our messaging and marketing. Rather than self-promoting, we must transform our organizations to be people-centric. This sounds like a no-brainer, but looking closer shows just how little this is true and how impactful the change would be if it were. Whether you're a business leader, a change advocate, or a movement maker, Know What You're FOR will help you - and your organization - thrive. It's what happens when you create an organization focused on who it is FOR. This is the future. Thriving organizations will be more concerned with becoming raving fans of their customers than they are trying to convince customers to become raving fans of the organization. This isn't theory. Jeff Henderson has experienced it. Working with companies like Chick-fil-A and the Atlanta Braves, then serving as a pastor for 15 years at one of the country's largest and most influential churches, North Point, Jeff knows what success looks like for healthy organizations and healthy lives. With fascinating stories from a host of entrepreneurs and Jeff's remarkable career, Know What You're FOR equips you with a simple strategy and the tools for extraordinary growth. You'll discover how to: Work FOR your current and future customers with a new, effective methodBe FOR your team and help your people reach full potentialCreate a ripple impact by being FOR your communityLive and work your best by caring FOR yourselfIn a hypercritical, cynical world, one that is often known for what it's against, let's be a group of people known for who and what we're FOR. It's a powerful strategy for business. But more importantly, it is a revolutionary way to live. Assessments are available in the audiobook companion PDF download.

Jeff Henderson (Author), Jeff Henderson (Narrator)

Audiobook

LET ME IN: a Japanese American Woman Crashes the Corporate Club 1976-1996

A twenty-two-year-old Japanese American woman enters the management ranks of a major corporation and encounters...just what you'd expect. Sexism. Misogyny. Racial Bias. And she breaks barriers anyway. From the moment Elaine Koyama was hired as a management trainee at agri-business giant Cargill, Inc. she found herself entangled in the endless fight to wedge herself through the doors the women's movement opened. As men and women all over the country began to examine and redefine the boundaries of their roles, Koyama, fresh out of Stanford, navigated farmyard sales calls, meetings at strip clubs, and a new life in the heart of the Midwest. In LET ME IN, Koyama shares the true story of how she fought her way through the corporate jungle before the term 'glass ceiling' was even coined. 'Among the first women to blaze trails through America's boys' club of business, Elaine's story is our American story, as well as the modern history of American business.' Ann Swanson, PhD, International Baccalaureate consultant. Elaine Koyama grew up on a sheep, wheat and sugar beet farm in eastern Montana. She is the youngest of eight sansei (third-generation) Japanese Americans. She spent twenty years at Cargill, twenty years as an entrepreneur, and plans on spending the next twenty years writing. The mother of three adult children, Elaine, with her Yorkie-poo Kiba, now splits her time between Miltona and Minneapolis (though she considers Hardin, Montana home). Visit www.elainekoyama.com to follow her blog, Musings of an UnGeisha and learn more about her writing workshops, Retreat2Write.

Elaine Koyama (Author), Jennifer Lund (Narrator)

Audiobook

Connect First: 52 Simple Ways to Ignite Success, Meaning, and Joy at Work

#1 WALL STREET JOURNAL BESTSELLER * USA TODAY BESTSELLER A renowned business psychologist, advisor, and consultant to the world's leading companies reveals the key to greater success, meaning, and joy at work Technology has enabled us to be more interconnected today than ever before. So why do so many of us feel isolated and undervalued at work? Why does it feel like something is missing? It doesn't have to be this way. In these rapidly changing, challenging times, how do we-YOU-develop the intuition, self-awareness, and interpersonal agility required to prosper? Here's what we've lost track of: organizations are run by people, and people run on emotions. Strong relationships are the bedrock of lasting success, meaning, and joy at work. In this life-changing guide, Dr. Melanie Katzman shows you an impactful approach to connect first as fellow humans, then as coworkers and colleagues, to forge the deep bonds that make a significant difference. Learn how to: * Establish respect and make others feel valued * Engage all of your senses to create a truly inclusive culture * Become popular and be the person everyone wants to work with * Grow loyalty by making it about them-your coworkers * Resolve conflicts by remaining curious and open with others * Fight fear (and prepare for the future) by stepping outside your comfort zone and experimenting with new ideas * Have a big impact by leveraging your platform, living your values, and leading the change Dr. Katzman presents 52 actions you can take immediately to create a deeply rewarding work life by connecting to yourself, your organization, and the world at large. These are the same powerful techniques she has used with leaders and employees at the world's top companies to enhance productivity and foster fulfillment and joy at work-the hallmarks of true success.

Melanie Katzman (Author), Gerry Sansaviero (Narrator)

Audiobook

Der Challenge-Manager: Effektiver arbeiten und führen mit den Erkenntnissen der Hirnforschung

Der revolutionäre Weg zu mehr Selbstmotivation und Leistungsvermögen Hunderttausende von Euro geben Firmen alljährlich für die Weiterbildung ihrer Mitarbeiter aus. Doch durch Bildung lässt sich keine Verhaltensänderung erreichen. Der Schlüssel für mehr Motivation und effektiveres Arbeiten liegt in den Erkenntnissen der modernen Hirnforschung: Die Quelle für Kreativität und Effektivität ist das limbische System, der Sitz unserer Emotionen. Wie sich dieses Potenzial erschließen lässt, das erklärt Robert Egger, der 'Neurophysiker unter den Managementberatern'. Relevant ist dabei ein ganzheitliches Verständnis des Menschen, seine mentale und physische Fitness. Hirngerechte Kommunikation und wertschätzendes Verhalten sind entscheidende Faktoren. Robert Egger zeigt anhand praktischer Beispiele, wie jeder, der Verantwortung für andere trägt, sich selbst und die anderen zu selbstmotivierten, leistungsfähigen Persönlichkeiten entwickeln kann.

Robert Egger (Author), Sebastian Pappenberger (Narrator)

Audiobook

The Scrum Fieldbook: Faster performance. Better results. Starting now.

Brought to you by Penguin. FROM THE INTERNATIONALLY BESTSELLING AUTHOR OF SCRUM A revolutionary new method to make every business more productive - as used by Amazon, Google and the FBI Work. You're doing it wrong. Do you ever worry that you never get as much done as you want to? Or that your projects encounter insurmountable problems before they even get started? Or that your colleagues spend days talking over their ideas without actually implementing them? J. J. Sutherland has the solution. In his international bestseller Scrum, he introduced a simple, revolutionary tool to turbo-charge the output of every team. Based on decades of research and road-tested at the headquarters of Google and Amazon, the Scrum method transformed how a generation of leaders work - first in Silicon Valley, and then in boardrooms around the world. Now, in The Scrum Fieldbook, Sutherland returns with a hands-on guide to using the Scrum method at any level of every company. He reveals how its focus on rapid innovation, no-bullshit meetings and quick-fire decision-making has immediate relevance for every organisation on Earth. And he offers a step-by-step method for using Scrum in your projects - starting today. The result is a game-changing fieldbook that will make your business more productive. (c) J.J. Sutherland, 2019 (P) Penguin Audio 2019

J.J. Sutherland (Author), J.J. Sutherland (Narrator)

Audiobook

Leadership Lessons: Essays on How improve organisational performance and effective decision-making

LEADERSHIP LESSONS is a book that is all about How to Improve Organisational Performance. According to the Oxford dictionary, an essay “is a short piece of non-fiction about a particular topic.” The essays in this book are an accumulation of various projects that I have been involved in for more than a dozen years. The term “projects” spans quite a range of subject matter, and purposes for their existance. The reality is that the central focus of all these essays are improving the ability to understand the dynamics at play that are impacting their organisations. The purpose is to help organisations and the people within them to be able to realise their indifividual and collectve potential. Often business-type books require that a reader slogs all the way through until a light-bulb might possibly go on. By writing this book as a series of essays (each barely two pages long), with some luck, readers will be able to read in almost ‘’bite-size’’ increments, with each essay standing on its own. This makes Leadership Lessons perfect for travel or breaks between meetings. The essays contained in the subsequent pages are printed in more-or-less chronilogically in the order that they were written in, with many of the essays being titled in the form of a question. The reason for the title being in the form of a question is that whilst most any manager in an organisation will be (or should be) looking for answers, it now 2019 and it should be clear that if you don’t learn to ask better questions, you will never get the answers you really need.

James B Rieley (Author), James B Rieley (Narrator)

Audiobook

HR & Office Administration Audiobooks in Business & Economics