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Leading with Cultural Intelligence 3rd Edition: The Real Secret to Success
As our workplaces become increasingly global and diverse, being a culturally intelligent leader isn't just a bonus-it's essential. Whether you're negotiating a contract with a supplier on the other side of the world, managing an increasingly diverse workforce, or expanding your business across borders, developing and applying cultural intelligence, or CQ, this classic resource provides you with the adaptability you need to motivate, negotiate, and accomplish results with anyone, anywhere. Having done consulting and research with leaders in more than 100 countries, David Livermore, founder of the Cultural Intelligence Center and professor at Boston University, has detailed the four CQ skills that are proven to maximize your leadership success in today's diverse, global business environment: - Drive-build your motivation and confidence to address cultural dilemmas - Knowledge-learn how to read any cultural situation - Strategy-create an inclusive, agile plan that accounts for diverse stakeholders - Action-adapt your leadership style without compromising effectiveness Featuring the latest research, case studies, and new chapters on how to lead culturally intelligent organizations and teams, this new edition of Leading with Cultural Intelligence with help you thrive in any leadership environment-whether it's across the world or in your own backyard.
David Livermore (Author), David Livermore, TBD (Narrator)
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The Hive Mind at Work: Harnessing the Power of Group Intelligence to Create Meaningful and Lasting C
Learn a new model for understanding how organizations really operate and implement changes that get real results. With so many forces of change buffeting the business world today, a scary state of flux has replaced any sense of certainty, stability, and familiarity, delivering a wake-up call to make crucial changes happen, make them happen quickly, and make them stick. Traditional approaches to change management fall into one of two categories: Organizations function like machines, where managers pull change levers to "fix" problems with an engineer's mindset (IQ). Or People form social networks wherein individual "influencers" make change happen by developing effective interpersonal relationships (EQ). Neither of these models offer a full picture to what really happens in an organization. In this groundbreaking new book, change expert Siobhan McHale offers a third option: organizations are complex ecosystems that require a Hive Mind or Group Intelligence (GQ) to bring about meaningful and lasting change. We can learn a lot of lessons from how bees operate: - Hard work: An individual bee spends its entire 40-day life span gathering food for the hive. - Teamwork: Inside each teeming beehive an entire community works collectively to achieve shared goals. - Role clarity: Every bee has a specific job, with the queen, drones, and worker bees faithfully playing their part. - Resilience: Bees can overcome daunting challenges, including all the parasites, pathogens, pesticides, and climate fluctuations from Maine to Miami and beyond. See how a hive mindset solves many of the common problems all businesses struggle with today!
Siobhan Mchale (Author), Siobhan Mchale, TBD (Narrator)
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Drawing from over three decades of experience, former CEO of AT&T Business Anne Chow shares how to lead bigger by leveraging inclusion beyond DEI, to elevate your work, workforce, and workplace. For generations, when we've needed to innovate and grow, we've been told to "think bigger"—it's now time to Lead Bigger. In a world that's become more interconnected yet polarized, inclusion has been overly politicized and narrowly defined to issues of gender and race. As a result, we need a new approach to inclusive leadership that goes beyond DEI, harnessing its power for innovation and growth. In Lead Bigger, Anne Chow reframes inclusion as the required leadership competency of expanding our perspectives for greater performance in our work, workforce, and workplace. As former CEO of AT&T Business, she was the first woman of color to hold the position of CEO in the company's over one hundred and forty year history. Chow draws from her expertise in transforming organizations to teach you how to create a dynamic environment that engages everyone you and your company interact with—as well as those you wish to be connected to—while adapting to the ever-changing world. This book equips you with the necessary tools to expand your inclusive leadership skills, including prompts, tactics, and enriching insights from leadership visionaries General Stanley McChrystal, Arianna Huffington, and Adam Grant. Chow illuminates a seismic shift in the business world, in which a more humanistic approach is required as technology upends work as we know it. If you're committed to advancing work that matters, engaging a dynamic workforce, and fostering an agile workplace, you're ready to Lead Bigger.
Anne Chow (Author), Anne Chow, Chris Henry Coffey, Gabra Zackman, Graham Halstead, TBD (Narrator)
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The Corporate Life Cycle: Business, Investment, and Management Implications
THE KEY TO UNDERSTANDING COMPANY GROWTH AND DECLINE -FROM THE UNDISPUTED EXPERT ON VALUATION Throughout his storied career, Aswath Damodaran has searched for the universal key to demystify corporate finance and valuation. Now, at last, he offers the groundbreaking answer to readers everywhere. It turns out there is a corporate lifecycle very much like our own - with unique stages of growth and decline. And just as we must learn to act our age, so too must companies. By better understanding how corporations age and the characteristics of each stage of their lifecycle, we can unlock the secrets behind any businesses behavior and optimize our management and investment decisions accordingly. In Aswath Damodaran's The Corporate Lifecycle, readers will learn- - What markers tell where a company falls on its corporate lifecycle, and crucial insights for managers as they navigate the different stages - Why the shape and timing of life cycles varies across different industries - When transition points pose special challenges to companies-and strategies to conquer them - How differences in investment philosophies, in particular the divide between growth and value investing, should lead investors towards companies at different lifecycle stages As the corporate lifecycle touches virtually every aspect of business, this book is for anyone with skin in the corporate finance game-from managers to investors, from novices to seasoned pros. Aswath Damodaran's The Corporate Lifecycle is the definitive guide to understanding businesses growth, behavior, and value.
Aswath Damodaran (Author), Jonathan Beville, TBD (Narrator)
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The Art of Danish Living: How to Find Happiness In and Out of Work
Coming soon
Meik Wiking (Author), Nikolas Salmon, TBD (Narrator)
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Relationality: How Moving from Transactional to Transformational Relationships Can Reshape Our Lonel
For readers of Together and The Art of Gathering How moving from transactional to transformational relationships and organizations can save our democracy, nurture our connections, and make us happier and healthier. Powerful institutions, from schools to tech and social media companies, create breeding grounds for isolation by failing to invest in relational work. This obstacle stands in the way of our fight for racial equity, economic justice, and climate resilience. In Relationality, leading asexuality and relationship activist David Jay brings clarity to the crisis with a fresh perspective that expands upon the fundamental idea that all entities in the universe are connected. Jay draws from a range of vivid personal experiences, including his time spent helping tech workers and policymakers reform social media. This book is for people who believe in the power of relationships and want to see increased investment in relational work. Its scientifically grounded framework will help readers foster conversations about relational work, establish conditions for relationships to thrive, and quantify the impact of them. Equipping professionals and activists involved in nonprofit, political, and other types of relational work with the knowledge they need to fight for and utilize resources, Relationality shares valuable insight on: - The history of why institutions fail to invest in relationships - Reimagining ROI calculations to account for relational work - Using tools of prediction and emergence theory to build communities - How stories and data about relationships can help us direct resources toward relational work - Relational economics and the redistribution of wealth With isolation and loneliness on the rise in a post-lockdown world, Relationality offers a roadmap to nourish our connections toward a better, more liberated world-personally, organizationally, and in community.
David Jay (Author), David Jay, Tba (Narrator)
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Pattern Breakers: Why Some Start-Ups Change the Future
Based on extensive research and real-world examples, Pattern Breakers upends accepted wisdom about how to achieve breakthrough success, and provides a playbook for anyone launching a startup or creating a new product. Pattern Breakers had its roots in the time when Mike Maples, a seasoned venture capitalist, was stumped, unable to get a grip on why some businesses he funded-Twitter, Twitch, and Okta, for example-took off, while others, some deemed "most likely to succeed," shut their doors despite doing everything right. Was it dumb luck that separated gold from dross? What Maples and Stanford University's Peter Ziebelman discovered contradicts accepted wisdom and upends today's formulaic approach to entrepreneurship: that one should look for a big open market, talk to prospective customers to find their highest needs, their "pain points" in that market, and then build what is missing. Rather, patterns are broken and the potential for breakthrough opportunity created when inflection points-events that offer the potential for new empowering capabilities-are harnessed, transforming how people think, work, feel, and act. Uber and Lyft, for example broke the pattern of transportation by harnessing the power of the GPS-enabled smartphone. The Covid pandemic spurred telemedicine. Pattern-breaking ideas like these unlock different powers and radically change the rules, driven by people with the independent-mindedness and courage to divert from the consensus. With intriguing and entertaining storytelling based on a lifetime of experience, Pattern Breakers vividly illustrates what differentiates breakthrough ideas from those that initially seem promising but that meet with mediocre results, and why others that initially seem unworthy-even idiotic-end up radically changing how people live.
Mike Maples, Peter Ziebelman (Author), TBD (Narrator)
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The 8 Laws of Customer-Focused Leadership: New Rules for Building A Business Around Today’s Customer
A leadership playbook for making customer experience a core aspect of your business. In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization's potential for excellence. The truth is customer experience is not what it used to be. New technologies, values, generational expectations, economic instability, - and the rapid pace of change all must be considered as you forge ahead. How do you put the customer first in the face of all these emerging trends? Using cutting-edge research and interviewing top leaders across industries, customer experience futurist Blake Morgan has pulled together eight new laws that the best companies follow in terms of building and maintaining a focus on the customer. Customer experience is a decision leaders must make every day, and this book shows you how: - C.reate a customer experience mindset. - eX.ceed longterm profit expectations by focusing on both short term and long term profits. - L.ay out your customer experience strategy creation and stick to it. - E.mbark on your 90 day get started plan. - A.nticipate the future by being a customer experience futurist. - D.on't forget that employees are customers too. - E.valuate success and measure what can be measured. - R.eaffirm the priority - keep CX front and center. Learn the laws, see how the best companies apply them, and build them into your organization to become a transformational customer experience leader!
Blake Morgan (Author), Blake Morgan, TBD (Narrator)
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Leading Effective Engineering Teams: Lessons for Individual Contributors and Managers from 10 Years
In this insightful and comprehensive guide, Addy Osmani shares more than a decade of experience working on the Chrome team at Google, uncovering secrets to engineering effectiveness, efficiency, and team success. Engineers and engineering leaders looking to scale their effectiveness and drive transformative results within their teams and organizations will learn the essential principles, tips, and frameworks for building highly effective engineering teams. Osmani presents best practices and proven strategies that foster engineering excellence in organizations of all sizes. Through practical advice and real-world examples, Leading Effective Engineering Teams empowers you to create a thriving engineering culture where individuals and teams can excel. Unlock the full potential of your engineering team and achieve unparalleled success by harnessing the power of trust, commitment, and accountability. With this book, you'll discover: essential traits for engineering effectiveness and pitfalls to avoid; how to cultivate trust within your team; strategies to minimize friction, optimize career growth, and deliver maximum value; dynamics of successful engineering teams; how to implement a systems thinking approach for everyday problem-solving and decision-making; and self-advocacy techniques.
Addy Osmani (Author), Ray Greenley (Narrator)
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The Skill Code: How to Save Human Ability in an Age of Intelligent Machines
From one of the world’s top researchers on work and technology comes an insightful and surprising guide to protecting your skill in a world filling with AI and robots. Think of your most valuable skill, the thing you can reliably do under pressure to deliver results. How did you learn it? Whatever your job – plumber, attorney, teacher, surgeon – decades of research show that you achieved mastery by working with someone who knew more than you did. Formal learning—school and books—gave you conceptual knowledge, but you developed your skill by working with an expert. Today, this essential bond is under threat. In our grail-like quest to optimize productivity with intelligent technologies like AI and robots, we are separating junior workers from experts in workplaces around the world. It’s a looming multi-trillion-dollar problem that few are addressing, until now. In The Skill Code, researcher and technologist Matt Beane reveals the hidden code that underwrites every successful expert-novice relationship. Beane has spent the last decade examining this unique bond in a variety of settings, from warehouses to surgical suites. He’s found that just as the four amino acids are the building blocks of DNA, the three C’s—challenge, complexity, and connection—are the basic components of how we develop our most valuable skills. Whether you’re an expert or a novice, this book will show you how to build skill more effectively – and how to make intelligent technologies part of the solution, not the problem. The Skill Code is an insightful must-read, with significant implications for how we will work and build skill in the twenty-first century—a guide to help you not only survive but thrive.
Matt Beane (Author), Joe Knezevich, TBD (Narrator)
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How to Be a Leader: 15 Minutes a Day to Establish Communication, Resiliency, Creativity, and Humilit
What qualities come to mind when you think about a good leader? Good listener, empathetic, good communication skills, humble, and clear expectations. Whether you're leading a small or large team, How to Be a Leader by former Honeywell CEO David Cote is a resource that will help you become the leader everyone respects and follows. 60 entries each focus on a leadership topic, highlight Cote's advice, and end with a prompt to help you build your leadership skills. How to Be a Leader will teach you how to: - pursue long- and short- term goals. - commit to change and the best ways to implement change. - inspire others and push yourself at the same time. - create alignment around company strategy. - improve productivity and manage different opinions. - create a diverse and connected culture. Leadership isn't about having all the answers or having control of everything. Leadership means bringing out the best in your employees, creating paths that work for your business, and building a presence that exists in small and big moments.
David M. Cote (Author), David M. Cote, TBD (Narrator)
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