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Audiobooks by William H. Mcgill Jr.
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Relentless Caring details an approach to leadership focused on the well-being of others.
By following its step-by-step guide to delivering kindness every day at all levels of your organization and to all your customers, you will earn dedicated employees, repeat customers-and, ultimately, profitability.
As founder and executive chairman of MarineMax, William H. McGill Jr. helped transform the company from a disparate group of boat dealers into a highly profitable $2 billion global conglomerate.
In Relentless Caring, McGill Jr. shares what he's learned about how to truly care about others 24/7 and generate solid profits at the same time. Listeners will learn why having the right people in the right jobs matters; how to take care of your people and their families, including providing high-quality, low-cost health care; why long-term thinking is essential for success; why persistence, consistency, and risk are essential, too; and more.
Relentless Caring is a playbook for 'managing from the heart'-tirelessly delivering goodness and kindness to your team members and to customers to build strong loyalties that can buoy your organization even in the most challenging economic circumstances.