Browse audiobooks by Steve Kaufman, listen to samples and when you're ready head over to Audiobooks.com where you can get 3 FREE audiobooks on us
Exceptional Service Bundle, 4 in 1 Bundle: How to Keep Your Customers, Getting Customer Service Rig
Exceptional Service Bundle, 4 in 1 Bundle: Customer Relations Management Secrets, Getting Customer Service Right, Customer Service Success, and Create Customer Loyalty Do you have an idea how important and crucial customer retention is? The results of an online loyalty study published in Harvard Business Review reveal that for the typical business, a five-percent increase in customer retention translates to anywhere between a 25 and 95 percent increase in profits. That's the power of customer retention for you! One of the best ways to retain your customers is through exceptional customer service. This bundle will teach you how you can provide excellent customer service. You will learn tips and strategies on how to ensure customer satisfaction to retain customers and help your business grow and succeed. You will learn how to understand what your customer expects of you. This 4 in 1 bundle includes the following audiobooks: - How to Keep Your Customers: Learn All the Effective Tools and Practices on How to Retain Your Customers Through Exceptional Customer Service - Getting Customer Service Right: The Essential Guide on How to Guarantee Customer Satisfaction Through Excellent Customer Service - Customer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to Handle Difficult Customers and Strategies on How to Provide Excellent Customer Service - Create Customer Loyalty - The Essential Guide on How to Get and Keep Your Customers, Discover Strategies on How to Maintain Your Customer Base and Retain Their Loyalty If you want to learn more on how to provide exceptional customer service to your clients, download your copy of Exceptional Service 4 in 1 Bundle today!
Elaine Steven, Neil Murdoch, Steve Kaufman, Wally Davy (Author), Courage, Marcus Mulenga, Stella June (Narrator)
Audiobook
The Customer of the Future Bundle, 2 in 1 Bundle: Customer Engagement Tips and Customer Service Succ
The Customer of the Future Bundle, 2 in 1 Bundle: Customer Engagement Tips and Customer Service Success CRM marketing is a powerful tool that many marketers are still overlooking today, yet it can make you more efficient and increase your marketing efforts. If someone asked you how many customers you had in your region, could you tell them? If you were asked how many sales prospects you had, would you know? Many brands are not learning the importance of being engaging online so they usually forgo building an actual website and just rely on creating a Facebook page. Facebook is an excellent place to start but if you really want to build credibility and earn the trust of your customers, it’s important to show that your company is well-established. This bundle will teach you the fundamentals of good customer service and information on how to engage your customers and keep them coming back to you. You will learn how to understand what your customer expects of you. And more importantly, what you should expect of your customer so you can provide excellent customer care. You can establish customer loyalty this way. You will also learn how to make use of CRMs to have a great record of your customers and other possible prospects you can convert. This 2 in 1 bundle includes the following audiobooks: - Customer Engagement Tips: The Essential Guide on How to Engage and Develop Customer Relationships, Learn How to Build Relationships That Will Help Build Your Business - Customer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to Handle Difficult Customers and Strategies on How to Provide Excellent Customer Service Get your copy of The Customer of the Future 2 in 1 Bundle today!
S.P. Tearlach, Steve Kaufman (Author), Marcus Mulenga (Narrator)
Audiobook
Customer Service Habit Bundle, 2 in 1 Bundle: Best Customer Care Guide and Customer Service Success
Customer Service Habit Bundle, 2 in 1 Bundle: Best Customer Care Guide and Customer Service Success If you’re in business, you’ll understand more than anyone else that business is not all about product features, benefits, revenue, or anything so stuffy and businesslike. It’s about people. Most consumers believe a company’s customer service is a reflection of how much they value customers. When they feel valued, there is no question they will stay with you. Customer loyalty is critical to any business. Studies show that loyal customers spend 67% more than occasional customers, which is why it is important to focus on the repeat business of your customers. What drives customer loyalty is customer satisfaction. When your business has low customer satisfaction, it is unlikely that they will buy from you again and worse, they can also stop other potential customers from patronizing your product or service. Bad customer service is actually costing businesses up to $62 billion dollars a year. Imagine the revenue you lost on something that can be easily done. This bundle will teach you everything you need to know on how to offer excellent customer service. You will learn useful strategies on how to retain loyal customers. You will also discover tips on how to train your employees so they can deliver excellent and strategic service to your customers at all times. This 2 in 1 bundle includes the following audiobooks: - Best Customer Care Guide: The Essential Guide on How to Provide Legendary Customer Service, Learn Strategic Customer Support That Would Attract and Keep Loyal Customers - Customer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to Handle Difficult Customers and Strategies on How to Provide Excellent Customer Service Get your copy of Customer Service Habit 2 in 1 Bundle today!
Rhys Tucker, Steve Kaufman (Author), Jesse Gross, Marcus Mulenga (Narrator)
Audiobook
Customer Service Solutions Bundle, 3 in 1 Bundle: Customer Service Success, Create Customer Loyalty,
Customer Service Solutions Bundle, 3 in 1 Bundle: Customer Service Success, Create Customer Loyalty, and Getting Customer Service Right If you’re in business, you’ll understand more than anyone else that business is not all about product features, benefits, revenue, or anything so stuffy and businesslike. It’s about people. The trouble with that heartwarming statement is that people can sometimes be difficult and a pain to deal with. But in today’s highly competitive business environment, you need every advantage you can get to win customers. One of the things that will surely let you stand out from your competitors is excellent customer service. If you are providing the same or similar products and services as your competitors, great customer service will be your edge that will ensure you not only attract customers but retain them as loyal customers as well. This bundle will teach you the fundamentals of good customer service. You will learn how to understand what your customer expects of you. And more importantly, what you should expect of your customer so you can provide excellent customer care. This 3 in 1 bundle includes the following audiobooks: - Customer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to Handle Difficult Customers and Strategies on How to Provide Excellent Customer Service - Create Customer Loyalty - The Essential Guide on How to Get and Keep Your Customers, Discover Strategies on How to Maintain Your Customer Base and Retain Their Loyalty - Getting Customer Service Right: The Essential Guide on How to Guarantee Customer Satisfaction Through Excellent Customer Service Get your copy of Customer Service Solutions 3 in 1 Bundle today!
Neil Murdoch, Steve Kaufman, Wally Davy (Author), Courage, Marcus Mulenga, Stella June (Narrator)
Audiobook
Achieve Customer Success Bundle, 3 in 1 Bundle: Customer Engagement Tips, Customer Service Success,
Achieve Customer Success Bundle, 3 in 1 Bundle: Customer Engagement Tips, Customer Service Success, and Getting Customer Service Right If you’re a business owner, you’ll understand more than anyone else that business is not all about product features, benefits, revenue, or anything so stuffy and businesslike. It’s about people. In today’s highly competitive business environment, you need every advantage you can get to win customers. One of the things that will surely let you stand out from your competitors is excellent customer service. If you are providing the same or similar products and services like your competitors, great customer service will be your edge that will ensure you not only attract customers but retain them as loyal customers as well. This bundle will teach you the fundamentals of good customer service. You will learn how to understand what your customer expects of you. And more importantly, what you should expect of your customer so you can provide excellent customer care. You will learn tips and strategies on how to ensure customer satisfaction to retain customers and help your business grow and succeed. This 3 in 1 bundle includes the following audiobooks: - Customer Engagement Tips: The Essential Guide on How to Engage and Develop Customer Relationships, Learn How to Build Relationships That Will Help Build Your Business - Customer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to Handle Difficult Customers and Strategies on How to Provide Excellent Customer Service - Getting Customer Service Right: The Essential Guide on How to Guarantee Customer Satisfaction Through Excellent Customer Service To learn more, download your copy of Achieve Customer Success 3 in 1 Bundle today!
S.P. Tearlach, Steve Kaufman, Wally Davy (Author), Courage, Marcus Mulenga (Narrator)
Audiobook
Customer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to
Customer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to Handle Difficult Customers and Strategies on How to Provide Excellent Customer Service If you’re in business, you’ll understand more than anyone else that business is not all about product features, benefits, revenue, or anything so stuffy and businesslike. It’s about people. The trouble with that heartwarming statement is that people can sometimes be difficult and a pain to deal with. Ask any poor unfortunate person who has manned the customer service desk for any business, and they could regal you with many stories of difficult clients. This audiobook will teach you the fundamentals of good customer service. You will learn how to understand what your customer expects of you. And more importantly, what you should expect of your customer so you can provide excellent customer care. This audiobook will cover the following topics: - The Power of Customer Service - Types of Difficult Customers - Dealing With Difficult Customers - And many more! Customer service is what ultimately makes or breaks a company. If it’s done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Done badly though, and the results can be catastrophic. If you want to learn more about how you can provide good customer service, download your copy of this audiobook today!
Steve Kaufman (Author), Marcus Mulenga (Narrator)
Audiobook
Customer Service Culture Bundle, 3 in 1 Bundle: Customer Service Success, How to Keep Your Customers
Customer Service Culture Bundle, 3 in 1 Bundle: Customer Service Success, How to Keep Your Customers, and Create Customer Loyalty If you’re in business, you’ll understand more than anyone else that business is not all about product features, benefits, revenue, or anything so stuffy and businesslike. It’s about people. Do you have an idea of how important and crucial customer retention is? The results of an online loyalty study published in Harvard Business Review reveal that for the typical business, a five-percent increase in customer retention translates to anywhere between a 25 and 95 percent increase in profits. That's the power of customer retention for you! This audiobook will teach you the fundamentals of good customer service. You will learn how to understand what your customer expects of you. And more importantly, what you should expect of your customer so you can provide excellent customer care. You will learn all about customer retention and how to accumulate loyal customers who will always patronize your business. In this 3 in 1 bundle, you will get the following audiobooks: - Customer Service Success: The Ultimate Guide on The Power of Customer Service, Learn Tips on How to Handle Difficult Customers and Strategies on How to Provide Excellent Customer Service - How to Keep Your Customers: Learn All the Effective Tools and Practices on How to Retain Your Customers Through Exceptional Customer Service - Create Customer Loyalty: The Essential Guide on How to Get and Keep Your Customers, Discover Strategies on How to Maintain Your Customer Base and Retain Their Loyalty Customer loyalty is the single most important element to retain within a business relationship so it’s important to learn how. If you want to learn more, take action today and download Customer Service Culture 3 in 1 Bundle today!
Elaine Steven, Neil Murdoch, Steve Kaufman (Author), Marcus Mulenga, Stella June (Narrator)
Audiobook
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