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The must-have resource for HR managers who want to lessen the learning curve, succeed in their role, and set themselves up for future growth. The world of work continues to grow more complex with hybrid work, a shortage of talent, and a mandate for more inclusive environments with a true DEI perspective. These changes have created many exciting opportunities but also carry big risks for HR managers on the front lines in organizations in transition. Bestselling author and Human Resources expert Paul Falcone breaks down the landscape for new managers to quickly get up to speed covering recruitment, employee relations, compensation and benefits, "HR Defense" legal and compliance strategies to keep your organization safe, as well as "HR Offense" strategies to help drive organizational strategy and performance. This one-of-a-kind guide will: - Round out your exposure to the full gamut of disciplines within the HR suite of services. - Share deeper-dive knowledge and insights into particular areas of the HR world to shortcut the natural learning curve. - Maximize certain features of HR programs and service offerings to help you attract, develop, and retain top talent - Raise red flags in areas that could potentially expose you or your organization to unwanted legal liability - Help you master the levers of HR so that you can perform agilely and skillfully across the full HR spectrum - Provide a tool for your own personal and professional development as you progress within your own HR career
Paul Falcone (Author), John Behrens, TBD (Narrator)
Audiobook
The First-Time Manager: Leading Through Crisis
THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and even handling an international pandemic. As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere. Paul Falcone, author of 101 Tough Conversations to Have with Employees and HR and leadership expert will help you master unforeseen challenges in the workplace, including: - Individual Crises: Whether issuing disciplinary actions, losing a key member of the team, delivering bad news to your boss, or even being set up for pretaliation, there are steps you can take to overcome these challenges. - Departmental or Team Crises: Inheriting a new team can be tough and, even worse, handling internal disputes can cause a serious disruption in workflow and impact a team's energy. - Company Crises: When the company faces challenges, they often pass that stress to managers. As a manager, you must maintain a positive environment and it's not as difficult as you think. - Social and Global Crises: You must master the skills of listening, stress management, and knowing how to navigate your own emotions during any global crisis. This timely follow-up to the go-to manual for management training, The First-Time Manager, will teach you how to face tough situations you never expected to face.
Paul Falcone (Author), John Behrens (Narrator)
Audiobook
Effective Hiring: Mastering the Interview, Offer, and Onboarding
Simplify the hiring process and put the right people in place the first time with the help of scripts, templates, and tools you can apply immediately, from the leading voice in HR expertise. Part operational field manual, part guiding hand, Paul Falcone, a renowned expert on effective hiring, performance management, and leadership development, walks you through some of the most critical people challenges you'll face and provides the keys to getting the results you're looking for during the interviewing, hiring, and onboarding process. Chock full of leadership wisdom from Falcone, this book: - Examines the most often used interview questions and offers new interpretations when reading candidate responses. - Identifies the red flags in the candidate assessment process, such as people who give long inventories of unproven claims that delay getting to the answer to your question. - Provides small business owners who often struggle to meet crucial HR demands with simple tools to guide them through effective interviewing, hiring, and onboarding. Getting the best employees on board and weeding out the worst-without getting slapped with expensive lawsuits-are two of the most crucial and difficult jobs of human resources professionals and general managers. This book provides quick, reliable information on how to do it right.
Paul Falcone (Author), John Behrens (Narrator)
Audiobook
Leadership Defense: Mastering Progressive Discipline and Structuring Terminations
Greatly reduce the stress of managing a team with this quick and reliable information on how to correctly master-both legally and ethically-progressive discipline and structured termination, from the leading voice in HR expertise. This resource takes the highly complicated subjects of progressive employee discipline and structured terminations-actions that can be rife with legal issues and paperwork-and breaks down the process for HR professionals and managers into easy-to-understand steps. Chock-full of wisdom from Paul Falcone, a renowned expert on labor & employment law and business decision-making and problem-solving, this book answers questions ranging from basic to sophisticated, including: - Why should I conduct an exit interview? - How do I protect my company from negligent hiring claims? - How do I terminate a long-term employee with a history of positive performance evaluations? - And much, much more. Each question is followed by an easy-to-implement solution, making this book perfect both as a concise overview and as a practical reference. An accompanying checklist is available in the audiobook companion PDF download.
Paul Falcone (Author), John Behrens (Narrator)
Audiobook
Leadership Offense: Mastering Appraisal, Performance, and Professional Development
Ready-to-use words, phrases, descriptions, and action items right at your fingertips to organize and streamline employee reviews, create clear and effective career development plans, and monitor performance year-round, from the leading voice in HR expertise. Whether you're an HR professional or a manager, turn to this great tool for scripts and templates you can apply immediately to your employee reviews. Chock-full of wisdom from Paul Falcone, a renowned expert on appraisal, motivation, and professional and career development, this book: - Provides sample phrasing for key performance areas to drastically reduce the time it takes to complete multiple employee reviews. - Offers language to use for both positive and negative evaluations that offer concrete and constructive feedback. - Includes many examples of behaviors, strengths, and opportunities to document when writing any type of evaluation or performance appraisal. Midyear, end-of-year, and all appraisals in between, this handy, easy-reference resource helps turn a task many managers dislike and avoid-giving performance reviews-into a much more succinct, positive opportunity that puts your employees on the path to success. Accompanying templates are available in the audiobook companion PDF download.
Paul Falcone (Author), John Behrens (Narrator)
Audiobook
The New Managers: Mastering the Big 3 Principles of Effective Management---Leadership, Communication
An accessible and practical playbook by leading HR expert Paul Falcone to cultivate your most vital resource: having the right people working hard for you. Take the guesswork out of one of the most crucial elements for success-selecting the right people and managing and motivating them to success-using the wealth of knowledge contained within this ultimate desk reference. Chock-full of wisdom and real-life scenarios on leadership, communication, and team building, this book covers topics ranging from basic to sophisticated, including: - Identifying the best and brightest talent. - Hiring for organizational compatibility. - Addressing uncomfortable workplace situations. - Creating an environment that motivates. - Retaining restless top performers. - Delegating in a way that develops your staff. - And much, much more. Ultimately, this practical playbook is for managers at all levels and is a single, indispensable resource that will help them hire more effectively, exercise healthy communication, and build great teams. Accompanying templates are available in the audiobook companion PDF download.
Paul Falcone (Author), John Behrens (Narrator)
Audiobook
Workplace Ethics: Mastering Ethical Leadership and Sustaining a Moral Workplace
Quickly understand complex HR concepts surrounding the modern workplace to ensure you-and those you supervise-are practicing leadership principles that sustain an ethical workplace while protecting your company from liability. This essential handbook, part of The Paul Falcone Resource Series, is both an operational field manual and guiding hand to walk you through some of the most critical people challenges you'll face. Chock full of leadership wisdom from Paul Falcone, one of the preeminent voices in the HR space for more than two decades, this book is the go-to reference for: - Managers in various disciplines who often face ethical challenges in the workplace and need quick pointers to help them navigate those situations. - HR leaders who are responsible for ensuring that managers have the tools they need to ethically manage their people and protect the company while doing so. - Small business owners who often struggle to meet HR demands and are in need of simple tools to guide them through of workplace ethics. Whether you are a first-time manager and need an easy-to-understand resource that will teach you what you need to know in the moment, a senior leader looking to mentor your team members, or fall anywhere in between-this book will help you cement your reputation as a selfless and emotionally intelligent leader who sets high expectations and achieves exceptional results. Easy to understand series will serve as a reference for managers who need to quickly understand complex HR concepts.
Paul Falcone (Author), John Behrens (Narrator)
Audiobook
2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Resul
Whether you're an HR professional or a manager, chances are there's one task you really dislike: giving performance reviews. Even if you know the basic points you want to get across, finding the right words and committing them to paper is about as much fun as a trip to the dentist. But this handy little audiobook puts thousands of ready-to-use words, phrases, descriptions, and action items right at your fingertips. Paul Falcone covers the 25 most commonly rated performance factors, including productivity, time management, teamwork, and decision making, plus job-specific parameters that apply in sales, customer service, finance, and many other areas. Not just for review time, this audiobook will also be instrumental in creating job descriptions and development plans as well as monitoring performance, progress, and problems year-round. Additional resources are available in the audiobook companion PDF download. Praise for Paul Falcone's Previous Books: 'If the art and science of hiring and firing has become a puzzle, then author Paul Falcone [The Hiring and Firing Question and Answer Book] has the answer.'-- Houston Business Journal 'When you feel the need to document an employee's actions (or inactions), turn to this great tool [101 Sample Write-Ups for Documenting Employee Performance Problems].'-- Legal Management '[96 Great Interview Questions to Ask Before You Hire] takes the guesswork out of the interview process.'-- Benefits and Compensation Solutions Paul Falcone is a human resources executive and has held senior-level positions with Nickelodeon, Paramount Pictures, and Time Warner. He is the author of several bestselling books, including 101 Sample Write-Ups for Documenting Employee Performance Problems, 101 Tough Conversations to Have with Employees, and 2600 Phrases for Setting Effective Performance Goals. He is a long-time contributor to HR Magazine. Visit him at www.PaulFalconeHR.com.
Paul Falcone (Author), John Behrens (Narrator)
Audiobook
101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct
This second edition of the bestselling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues for how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented audiobook walks listeners through some of the most common-as well as the most serious-employee problems they are likely to encounter. While covering everything from substandard performance reviews to progressive disciplinary warnings and termination meetings, the second edition of this bestselling resource offers readers twenty new scenarios covering current hot-button issues like FMLA abuse and ADA accommodations, wage and hour challenges, team turnarounds, and compensation conflicts. This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations-and get the very best from their people.
Paul Falcone (Author), Adam Lofbomm (Narrator)
Audiobook
75 Ways for Managers to Hire, Develop, and Keep Great Employees
People power your business - and success can hinge on your hiring, inspiring, and keeping the right ones. As a manager, are you cultivating this vital resource? Is there more you could be doing? Are you just winging it? Every HR executive has a laundry list of things they wish managers knew: best practices that would enable the entire organization to operate more effectively, transforming those managers into exceptional - and highly promotable - leaders. Now, in this accessible and practical playbook, HR expert and author Paul Falcone shows listeners how to: Identify the best and the brightest talent Hire for organizational compatibility Communicate constructively Address uncomfortable workplace situations Create an environment that motivates Retain restless top performers Reengage your team after a layoff or during times of adversity Skillfully conduct performance reviews Take corrective action Sidestep litigation landmines Delegate in a way that develops your staff And much, much more From recruiting to retaining, 75 Ways for Managers to Hire, Develop, and Keep Great Employees has all the advice you need to overcome your toughest people challenges. ** Please contact Customer Service for additional document.
Paul Falcone (Author), Walter Dixon (Narrator)
Audiobook
101 Tough Conversations to Have With Employees: A Manager's Guide to Addressing Performance, Conduct
Inappropriate attire, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics you may have to discuss with your employees. 101 Tough Conversations to Have with Employees provides you with proven guidance and realistic sample dialogues you can use to facilitate clear, direct interactions with your people, helping to sidestep potential awkwardness and meet issues head on. This solution oriented audiobook walks you through some of the most common-as well as the most serious-employee problems you're ever likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps you treat your people with dignity, focusing not just on what to say but also on how to say it. This helpful guide provides down to earth techniques you can use to protect yourself and your organization-and get the very best from your people.
Paul Falcone (Author), Walter Dixon (Narrator)
Audiobook
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