Conflict is workplace kryptonite. This book shows how to build a conflict capacity to turn conflict into an opportunity for growth.
Unresolved conflict wastes time, inhibits productivity, hampers team performance, and negatively affects business outcomes. As a result, many leaders either mismanage conflict or avoid it altogether, putting their entire organization at risk.
The only way for leaders to productively manage conflict is to expand their capacity for it. Conflict capacity is about recognizing one's own mental and emotional limits, expanding a tolerance for discomfort, and skillfully navigating the complexities of conflict.
Three integral elements make up conflict capacity:
• culture (workplace support for leaders initiating accountability conversations)
• the inner game (tolerance for withstanding the conflict storm)
• the outer game (development of the skills and abilities necessary to mediate conflict to a desired end result)
This book teaches readers how to approach difficult conversations and work with high-conflict people while overcoming their internal and external barriers to give them better emotional integrity and a clearer vision for the future of their organization.
Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management, and cohesiveness in your team? Do you have personal obstacles affecting your professional success? When you are in the midst of drama you are shoveling coal in the boiler room instead of navigating the ship. The good news is help is on the way. Stop the Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs and private practice professionals maximize their success, increase productivity and improve teamwork and personal performance. Stop the Workplace Drama is the authors signature process for eliminating the barriers to a teams success. By identifying the drama barriers, managers will be able to help their employees break free to experience higher personal effectiveness and increased productivity. Each step incorporates universal and practical principles any business leader, sales director or entrepreneur can put to use immediately. The eight points include: 1. Clear the Fog 2. Identify the Gap 3. Tell Yourself the Truth 4. Reinvent, Realign and Rejuvenate 5. Stop Relationship Drama 6. Master Your Energy 7. Release Resistance 8. Become a Creator
Choice. Power. Speed. Today's leaders continually face these forces. But with too many choices, too much power, and too much speed, leaders often make decisions in a heightened state of emotion (and drama). Hasty decisions are often poor ones and in this climate there is no place to hide. Privacy is a thing of the past; the days of covering up or ignoring a problem are over. In today's transparent culture, the decision making of leaders is more vulnerable then ever-and it is more critical than ever to get it right.
Marlene Chism's No-Drama Leadership introduces just the model the corporate world needs. Using case studies, checklists, and examples from various levels of hierarchy in leadership and from a variety of industries, Chism introduces the mindset shifts and practical skills needed to develop enlightened leaders, whose decision making flows from a much more grounded and aligned place.
