One of the biggest challenges for organizations over the past forty years has been integrating inclusiveness into practical day-to-day leadership. In the authors' first book, The Inclusion Dividend, they made the case for inclusive leadership as a measurable asset to an organization; it shows up in the bottom line and in other measurable results. In SET for Inclusion, Donovan and Kaplan take that one step further by guiding leaders through the application of a framework to lead inclusively.
The authors discuss the current research on unconscious bias and insider-outsider dynamics and focus on how to translate that current research into best practice for leaders. SET for Inclusion follows the stories of three diverse characters in a large modern organization, a top executive, a middle manager, and an individual contributor. Each of these characters is working to make inclusiveness real, to provide tangible benefits for them as individuals and for the organization.
These characters, and their stories, reflect the authors' 45 years of experience in working with middle and senior level managers in a variety of Fortune 1000 companies. The characters' experiences going from self-awareness to action will be very familiar to leaders in large domestic and global organizations. They will provide an important, step-by-step template for leaders who are interested in creating and leveraging diversity and inclusion within their organizations.
In today's increasingly diverse, global, interconnected business world, diversity and inclusion is no longer just the right thing to do, it is a core leadership competency and central to the success of business. Working effectively across differences such as gender, culture, generational, race, and sexual orientation not only leads to a more productive, innovative corporate culture, but also to a better engagement with customers and clients. The Inclusion Dividend provides a framework to tap the bottom line impact that results from an inclusive culture. Most leaders have the intent to be inclusive, but translating that into a truly inclusive outcome with employees, customers and other stakeholders requires a focused change effort. The authors provide straightforward advice on how to achieve the kind of meritocracy that will result in a tangible dividend and move companies ahead of the competition.
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