WorkSmart Series Collection: How to Become a Better Negotiator, Goal Setting, Working with Difficult
How to Become a Better Negotiator: Everything you do in life involves some sort of negotiation. You negotiate with your boss over your salary . . . with your coworkers over where to hold a meeting . . . and even with your family about where to take a vacation. When you buy a car, sell an idea, or solve any problems that involve others, your ability to negotiate is the key factor to getting what you want, and what you deserve.
How to Become a Better Negotiator shows you the five basic steps of negotiation, how to avoid negotiation pitfalls and arrive at a successful conclusion. It covers important topics such as listening, assertiveness and how to deal with hostile opponents.
This audiobook also teaches the common characteristics shared by all great negotiators, the different tactics for handling conflict, and how to plan and execute a successful negotiation strategy.
Goal Setting: In today’s hectic work environment, the chances are that you have way too much to do and too little time to get it done. No matter how accomplished and capable you are, achieving your goals can seem almost insurmountable. Why is it that some people consistently seem to get more done than others? The answer is that they know how to set specific, achievable goals for themselves...and then follow through on them.
This revised and updated audio edition of Goal Setting offers listeners practical tools and powerful techniques on how to set a goal, make a plan, and achieve an objective. The audio book teaches you how to:
• act upon your objectives in a precise, targeted way
• recognize obstacles and overcome them
• become more assertive
• change counterproductive behavior
• establish priorities
• make the most of your time
Achieving goals takes hard work and discipline, but it can be done.
Working with Difficult People: Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don’t have to be helpless in the face of other people’s craziness! Knowing how to handle coworkers’ disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
Working with Difficult People defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office headaches. This audiobook teaches you how to:
•understand your own reactions to different kinds of difficult people
•explore the interrelationship between yourself and the problematic employee – whether it’s a boss, fellow coworker, or someone you manage
•practice healthier responses to those who make your life miserable
You’ll find out how to proactively manage your relationships with those who are mean and angry, suspicious, pessimistic, shy, narcissistic, overly competitive, controlling, and more. This audio edition includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones. The worksheets and graphs found in the print and ebook editions of this book have been adapted for audio.
James G. Patterson, Kathleen Lundin, Michael S. Dobson, Richard A. Luecke, Susan B. Wilson, William Lundin, Ph.D. (Author), , Jim Bond (Narrator)
Audiobook
