Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota's world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include: completely revised data and updated information about Toyota's approach to competitiveness in the new world of mobility and smart technology; illustrative examples from manufacturing and service organizations that have learned and improved from the Toyota Way; a fresh approach to leadership models; the brain science and skills for learning to think scientifically; and how Toyota applies Hoshin Kanri, a planning process that aligns objectives at all levels and marries them to business strategy.
Organized into thematic sections covering the various aspects of the Toyota Way-including Philosophy, Processes, People, and Problem Solving-this unparalleled guide details the fourteen key principles for building the foundation of a powerful improvement system and managing it for ultimate competitive advantage.
Toyota und Honda arbeiten mit ihren Zulieferern in Nordamerika besser zusammen als die Lokalmatadore Chrysler, General Motors und Ford. Was machen die Japaner anders? Jeffrey Liker, Professor für Industrial & Operations Engineering an der University of Michigan in Ann Arbor. und Thomas Choi, Professor für Supply-Chain-Management an der Arizona State University in Tempe, analysieren das Supply-Chain-Management von Honda und Toyota.
