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HBR's 10 Must Reads on Communication (with featured article 'The Necessary Art of Persuasion,' by Ja
The best leaders know how to communicate clearly and persuasively. How do you stack up? If you read (or listen to) nothing else on communicating effectively, listen to these ten articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you express your ideas with clarity and impact-no matter what the situation. Leading experts such as Deborah Tannen, Jay Conger, and Nick Morgan provide the insights and advice you need to: pitch your brilliant idea-successfully; connect with your audience; establish credibility; inspire others to carry out your vision; adapt to stakeholders' decision-making style; frame goals around common interests; and build consensus and win support.
Deborah Tannen, Harvard Business Review, Nick Morgan, Robert B. Cialdini (Author), Gregory St. John, Susan Larkin (Narrator)
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Liderazgo (Leadership Presence)
La mayoría de los líderes consideran la "presencia ejecutiva" como un factor decisivo en las promociones y ascensos. Pero, ¿en qué consiste esa virtud tan ambigua y cómo se desarrolla?. De la mano de especialistas de Harvard Business Review, en este libro se explica cómo es posible forjar el carisma, la seguridad y la determinación que proyectan los grandes líderes. Tanto si estás realizando una exposición decisiva como si diriges una reunión tensa, te sentirás preparado para abordar cualquier situación con renovada confanza
Amy J.C. Cuddy, Amy Jen Su, Deborah Tannen, Harvard Business Review, John Beeson (Author), Ivan González (Narrator)
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HBR's 10 Must Reads on Women and Leadership
What will it take to create a more gender-balanced workplace? We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you understand where gender equality is today-and how far we still have to go. This book will inspire you to: better understand the path women must take to leadership; learn the root causes of the barriers that exist for women in the workplace; check your own gender biases and distinguish between confidence and competence in your colleagues; manage a more effective gender-diversity program; recognize the issues women face when speaking up about bias or harassment; and help women reenter the workforce after taking time off-and create opportunities for them to reach their ambitions.
Deborah Tannen, Harvard Business Review, Herminia Ibarra, Joan C. Williams, Sheryl Sandberg, Sylvia Ann Hewlett (Author), Callie Beaulieu, William Sarris (Narrator)
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You're the Only One I Can Tell: Inside the Language of Women's Friendships
This warm, wise exploration of female friendship from the #1 bestselling author of You Just Don 't Understand will help women lean into these powerful relationships. Best friend, old friend, good friend, bff, college roommate, neighbor, workplace confidante: Women 's friendships are a lifeline in times of trouble and a support system for daily life. A friend can be like a sister, daughter, mother, mentor, therapist, or confessor or she can be all of these at once. She 's seen you at your worst and celebrates you at your best. Figuring out what it means to be friends is, in the end, no less than figuring out how we connect to other people. In this illuminating and validating new book, #1 New York Times bestselling author Deborah Tannen deconstructs the ways women friends talk and how those ways can bring friends closer or pull them apart. From casual chatting to intimate confiding, from talking about problems to telling what you had for dinner, Tannen uncovers the patterns of communication and miscommunication that affect friendships at different points in our lives. She shows how even the best of friends with the best intentions can say the wrong thing, and how words can repair the damage done by words. Through Tannen 's signature insight, humor, and ability to present pitch-perfect real-life dialogue, readers will see themselves and their friendships on every page. The book explains • the power of women friends who show empathy, give advice or just listen • how women use talk to connect to friends and to subtly compete • how 'Fear of Being Left Out' and 'Fear of Getting Kicked Out' can haunt women 's friendships • how social media is reshaping communication and relationships Drawing on interviews with eighty women of diverse backgrounds, ranging in age from nine to ninety-seven, You 're the Only One I Can Tell gets to the heart of women 's friendships how they work or fail, how they help or hurt, and how we can make them better. Advance praise for You 're the Only One I Can Tell '[Deborah] Tannen addresses women 's tendency to seek and make bonds, the way secrets and talk of personal troubles can act as currency in this process, the subtle balance between connection and competition between female friends, and much more. . . . [Her] extensive research and writing, full of thought-provoking questions along with facts, are sure to hook readers enticed by her rich topic.' Booklist Praise for Deborah Tannen You 're Wearing THAT?: Understanding Mothers and Daughters in Conversation 'Tannen doesn 't just point out the pitfalls of the mother-daughter relationship, she also provides guidance for changing the conversations.' San Francisco Chronicle 'Tannen has a gifted ear for the meaning behind the words. She helps us hear what we are really saying.' The Baltimore Sun 'The effect of [Tannen 's] anecdotes and analysis is to reassure her readers that they are not alone.' The Wall Street Journal You Just Don 't Understand: Women and Men in Conversation 'Utterly fascinating . . . a classic in the field.' San Francisco Chronicle 'Refreshing . . . vivid examples and lively prose.' The New York Times Book Review 'Tannen has a marvelous ear for the way real people express themselves, and a scientist 's command of the inner structures of speech and human relationships.' Los Angeles Times
Deborah Tannen (Author), Deborah Tannen (Narrator)
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Deborah Tannen's #1 bestseller revolutionized the way men and women talk -- and listen -- to each other -- at home, at work, and wherever the communication gap between the sexes can lead to troublesome misunderstandings. The problem dates back to childhood, when boys and girls learn to use language in distinctly different ways; years later, their adult efforts to talk often place them at cross purposes -- even when both are sincerely trying to communicate. Dr. Tannen illustrates how the best intentions can go painfully awry between spouses, family members, co-workers and friends, With You Just Don't Understand, you'll recognize yourself and your own efforts to be understood -- and gain valuable insight to help you communicate better than ever before.
Deborah Tannen (Author), Barbara Rosenblat (Narrator)
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I Only Say This Because I Love You: Talking In Families
Why does talk in families so often go in circles, leaving us tied up in knots? Linguist Deborah Tannen reveals why talking to family members is so often painful and problematic -- even when we're all adults. Searching for signs of acceptance and belonging, we find signs of disapproval and rejection. Why do the seeds of family love so often yield a harvest of criticism and judgment? In I Only Say This Because I Love You, Tannen shows how important it is, in family talk, to learn to separate word meanings, or messages, from heart meanings, or metamessages -- unstated but powerful meanings that come from the history of our relationships and the way things are said. Presenting real conversations from people's lives, Tannen explores what is actually going on in family talk, including how family conversations must balance the longing for connection with the desire for control, as we struggle to be close without giving up our freedom. This eye-opening audiobook explains why grown women so often feel criticized by their mothers -- and why mothers feel they can't open their mouths around their grown daughters, why growing up male or female, or as an older or younger sibling, results in different experiences of family that persist throughout our lives. BY helping us to understand and redefine family talk, Tannen provides the tools to improve relationships with family members of every age.
Deborah Tannen (Author), Patricia Mulholland (Narrator)
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You Were Always Mom's Favorite: Sisters in Conversation Throughout Their Lives
Dr. Deborah Tannen, New York Times bestselling author of the blockbuster hits You Just Don't Understand and You're Wearing THAT? delivers the last word on sisters. Communications expert Dr. Deborah Tannen turns her witty and wise eye to sisters as she shares insights, anecdotes, and practical solutions to help us understand the special gifts and strains of sister relationships. Sisters can be mirrors in which we see ourselves, yardsticks by which we measure our lives, or everything we can't be, because she got there first. Sisters are inevitably in competition, even as they are fellow travelers on the same road. And how sisters communication, "Sisterspeak", can be straight talk, close and supportive, or talk that keeps you in your place. In You Were Always Mom's Favorite, Tannen helps sisters everywhere translate "Sisterspeak" to navigate one of the most powerful and precious human relationships.
Deborah Tannen (Author), Deborah Tannen (Narrator)
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Communication Matters II: That's Not What I Meant!: The Sociolinguistics of Everyday Conversation
The following series of lectures draws on linguistics, or the scientific study of language, to show the many ways in which language has a profound effect upon human relationships. These lectures address the various aspects and implications of what Professor Tannen calls 'conversational style.' It also looks at the dynamics of specific situations such as the workplace and classroom where the role of conversational style is of particular importance. A person's conversational style includes far more than the words that he or she speaks. Each conversation is composed of contextual cues, unspoken messages, body language, and the rhythms of speech. For the most part, people communicate without a conscious focus on the subtleties of language. Through this course, the complexities of language, and all that language entails, will become more apparent. A better understanding of language, of how we communicate, and of how our ways of communicating differ based on who we are talking to should lead not only to a better understanding of ourselves and of those with whom we have relationships, but should also lead to improved communication. Our language shapes our lives in numerous, complex ways. These lectures help us to make sense of our language and will help to improve our relationships with friends, spouses, and coworkers.
Deborah Tannen (Author), Deborah Tannen (Narrator)
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You're Wearing That?: Understanding Mothers and Daughters in Conversation
Deborah Tannen's #1 New York Times bestseller You Just Don't Understand revolutionized communication between women and men. Now, in her most provocative and engaging book to date, she takes on what is potentially the most fraught and passionate connection of women's lives: the mother-daughter relationship. It was Tannen who first showed us that men and women speak different languages. Mothers and daughters speak the same language-but still often misunderstand each other, as they struggle to find the right balance between closeness and independence. Both mothers and daughters want to be seen for who they are, but tend to see the other as falling short of who she should be. Each overestimates the other's power and underestimates her own. Why do daughters complain that their mothers always criticize, while mothers feel hurt that their daughters shut them out? Why do mothers and daughters critique each other on the Big Three-hair, clothes, and weight-while longing for approval and understanding? And why do they scrutinize each other for reflections of themselves? Deborah Tannen answers these and many other questions as she explains why a remark that would be harmless coming from anyone else can cause an explosion when it comes from your mother or your daughter. She examines every aspect of this complex dynamic, from the dark side that can shadow a woman throughout her life, to the new technologies like e-mail and instant messaging that are transforming mother-daughter communication. Most important, she helps mothers and daughters understand each other, the key to improving their relationship. With groundbreaking insights, pitch-perfect dialogues, and deeply moving memories of her own mother, Tannen untangles the knots daughters and mothers can get tied up in. Readers will appreciate Tannen's humor as they see themselves on every page and come away with real hope for breaking down barriers and opening new lines of communication. Eye-opening and heartfelt, You're Wearing That? illuminates and enriches one of the most important relationships in our lives. "Tannen analyzes and decodes scores of conversations between moms and daughters. These exchanges are so real they can make you squirm as you relive the last fraught conversation you had with your own mother or daughter. But Tannen doesn't just point out the pitfalls of the mother-daughter relationship, she also provides guidance for changing the conversations (or the way that we feel about the conversations) before they degenerate into what Tannen calls a mutually aggravating spiral, a "self-perpetuating cycle of escalating responses that become provocations." - The San Francisco Chronicle
Deborah Tannen (Author), Deborah Tannen (Narrator)
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You're Wearing That?: Understanding Mothers and Daughters in Conversation
Deborah Tannen's #1 New York Times bestseller You Just Don’t Understand revolutionized communication between women and men. Now, in her most provocative and engaging book to date, she takes on what is potentially the most fraught and passionate connection of women’s lives: the mother-daughter relationship. It was Tannen who first showed us that men and women speak different languages. Mothers and daughters speak the same language–but still often misunderstand each other, as they struggle to find the right balance between closeness and independence. Both mothers and daughters want to be seen for who they are, but tend to see the other as falling short of who she should be. Each overestimates the other’s power and underestimates her own. Why do daughters complain that their mothers always criticize, while mothers feel hurt that their daughters shut them out? Why do mothers and daughters critique each other on the Big Three–hair, clothes, and weight–while longing for approval and understanding? And why do they scrutinize each other for reflections of themselves? Deborah Tannen answers these and many other questions as she explains why a remark that would be harmless coming from anyone else can cause an explosion when it comes from your mother or your daughter. She examines every aspect of this complex dynamic, from the dark side that can shadow a woman throughout her life, to the new technologies like e-mail and instant messaging that are transforming mother-daughter communication. Most important, she helps mothers and daughters understand each other, the key to improving their relationship. With groundbreaking insights, pitch-perfect dialogues, and deeply moving memories of her own mother, Tannen untangles the knots daughters and mothers can get tied up in. Readers will appreciate Tannen’s humor as they see themselves on every page and come away with real hope for breaking down barriers and opening new lines of communication. Eye-opening and heartfelt, You’re Wearing That? illuminates and enriches one of the most important relationships in our lives. “Tannen analyzes and decodes scores of conversations between moms and daughters. These exchanges are so real they can make you squirm as you relive the last fraught conversation you had with your own mother or daughter. But Tannen doesn't just point out the pitfalls of the mother-daughter relationship, she also provides guidance for changing the conversations (or the way that we feel about the conversations) before they degenerate into what Tannen calls a mutually aggravating spiral, a 'self-perpetuating cycle of escalating responses that become provocations.' – The San Francisco Chronicle From the Hardcover edition.
Deborah Tannen (Author), Cassandra Campbell (Narrator)
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Communication Matters I: He Said / She Said: Women, Men and Language
When I wrote You Just Don't Understand: Women and Men in Conversation I didn't know that what everyone would respond to most strongly is the question, "Why don't men like to stop and ask for directions?" (Before the book was published, no one talked about this gender difference; as a result of the book, it is now the ubiquitous subject of jokes, cartoons, skits, greeting cards, and casual conversations.) The answer to this question will be revealed in the lectures that follow, as it captures the essence of what this course will address: the patterns that tend to distinguish how men and women use language in their everyday lives, and the consequences of these differences (as well as similarities) for conversations and relationships between women and men. My goal in this series, in addition to illuminating the patterns of women's and men's uses of language, is to enhance understanding of how language works in everyday life. I am told by students who have taken my courses that this understanding helps them in their everyday lives, as every aspect of our lives involves talking to people of the other sex-in our personal relationships, our families, at work, and in trying to get just about anything done. My research on cross-gender communication grew out of my linguistic research on how people use language in conversation. I was invited to take part in a research project organized by a psychologist, Bruce Dorval, that was funded by the Social Science Research Council. We examined videotapes of children talking to their best friends across a range of ages. In looking at Dorval's videotapes, I noticed a pattern of physical orientation: At every age, girls and women sat face to face and looked directly at each other when they talked, whereas boys and men sat at angles, or parallel, and looked around the room. Seeing this pattern span such a range of ages is what prompted me to think of cross-gender communication as cross-cultural. ** Please contact Customer Service for additional content**
Deborah Tannen (Author), Deborah Tannen (Narrator)
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You know the feeling: You thought you said exactly what you wanted to, but somehow a different message comes across. You end up feeling misunderstood...and the relationship that you're building -- at home, on the job, on a date, or in an interview -- slips a little further out of your control. Talk is the key to any relationship and conversational style is the key to any conversation. In That's Not What I Meant!, Dr. Tannen helps you recognize your own conversational style and understand the styles of others. Whether you are dealing with a person who's too quiet or someone who's a conversational bulldozer, learning to understand conversational style will help you deal with any situation. Through this understanding, you can prevent small differences from sparking big arguments, really hear what was said -- and what wasn't. That's Not What I Meant! will give you the tools to save any conversation -- or relationship.
Deborah Tannen (Author), Deborah Tannen (Narrator)
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