Perfect Phrases for Documenting Employee Performance Problems will be an easy access guide to help managers identify performance issues and prepare concise documentation of those problems. This quick-reference tool is perfect for new managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals. The book covers a wide variety of performance issues including:Communication SkillsPunctualityDecision MakingEmpowerment and DelegationTechnical Skill DevelopmentPeople Skills and Relationship-buildingCoaching OthersCustomer CareAttitudeHandling Personal ProblemsCreativity and InnovationMeeting DeadlinesLeadership SkillsNegotiation SkillsAppearanceSelf-esteem and ConfidenceEfficient Use of TimeProblem Solving and Conflict ResolutionTeamworkEmotional IntelligenceOverall ProductivityLoyaltyResistance to ChangeProject ManagementSafetyGoal SettingMotivation and Morale BuildingCommon Sense and Good JudgmentPersonal Growth and DevelopmentProfessional Growth and Intentional Learning
ISBN: | 9780071454070 |
Publication date: | 16th June 2005 |
Author: | Anne Bruce |
Publisher: | McGraw-Hill Professional an imprint of McGraw-Hill Education - Europe |
Format: | Paperback |
Pagination: | 144 pages |
Series: | Perfect Phrases Series |